Brook Lane Security Officer - As needed chez Meritus Health

Position Summary

We are seeking a dependable, alert, and compassionate Security Officer to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands-on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills.

What You’ll Do

• Maintain a visible presence throughout inpatient units, public areas, and entry points.

• Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff.

• Inspect and secure patient belongings during admission and return them upon discharge.

• Respond to emergencies, alarms, and disruptive situations with professionalism and calm.

• Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary.

• Operate and monitor security systems, including alarms and access control.

• Document shift activities and prepare incident reports as needed.

• Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas.

• Participate in fire drills, emergency preparedness, and safety training.

What We’re Looking For

• Education: High school diploma or equivalent required; associate degree in related field preferred.

• Experience: Previous safety/security work—especially in healthcare or long-term care—preferred.

• Skills:

  • Strong customer service and conflict de-escalation skills.

  • Ability to remain calm under pressure and respond quickly to safety concerns.

• Requirements:

  • At least 21 years of age.

  • Valid driver’s license with clean driving record (no moving violations in past 3 years preferred).

  • Ability to meet physical demands, including standing/walking for long periods, climbing stairs, and lifting over 50 lbs.

Why Join Us

At Brook Lane, you’ll be part of a dedicated team working to make a real difference in people’s lives. You’ll enjoy:

• Competitive pay and benefits.

• A mission-driven culture focused on compassion, respect, and excellence.

• Opportunities for ongoing training and professional growth.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.