- Senior
Description
Think Company operates in the United States as a remote-first company, with potential for as-needed travel associated to client needs. As such, please consider this a remote (work from home) position. Please note that Thinkers are expected to operate within Eastern Standard Time Zone business hours.
FLSA Status: Exempt
Annual Base Salary: $80,500 - $120,000
We are looking for a Design Lead to join our team at Think Company.
This Design Lead role is specifically for a long-running engagement with a strategic client partner. Our team has a high degree of institutional knowledge and is looking for an experienced lead to join and help us and our client take the next step in terms of what we can achieve
You should have experience leading major design and user research initiatives, being the client’s primary point of contact, and partnering with multi-disciplinary internal teams. You may be our ideal candidate if you can communicate your ideas clearly and enjoy solving problems through an intensely collaborative design process with clients and colleagues.
Our Design Leads serve on project teams by leading the creation of UX deliverables, leading Think Sessions, and overseeing other design activities.
What you'd do
- Build and maintain positive relationships with clients
- Strategize and lead competitive and market research efforts
- Lead and participate in creative brainstorming sessions with clients and internal project teams
- Clearly and effectively present ideas, research findings, sketches, and other deliverables to clients
- Design solutions that incorporate current best practices in usability, interaction design, accessibility, and customer service systems
- Construct compelling narratives for product owner presentations that showcase new products and features to targeted audiences
- Collaborate with client designers, stakeholders, and developers to build consensus and support
- Create deliverables from scratch, including sketches, wireframes, workflow diagrams, requirements documentation, user research, usability testing scripts, and discussion guides
- Conduct needs analyses by synthesizing client discussions, system assessments, user data, and market research
- Lead UX research and usability testing sessions
- Direct the team's effort and track their progress through tools such as Kanban-style boards, ticketing systems, etc.
- Stay up-to-date on current best practices, trends, and technologies in user experience design
What you bring
- At least 5 years of proven experience in UX design
- Experience leading UX design and research projects and teams
- Extreme attention to detail with a focus on efficiency
- Proven ability to drive project work streams and deliverables with minimal oversight
- Proven ability to communicate design ideas to team members and clients in live presentations
- Exceptional client relationship and consulting skills
- Working knowledge of tools and applications that support UX deliverables, such as wireframes, prototypes, data visualization, and flowcharts
- Solid understanding of front-end development and technology
- Familiarity with designing for accessibility
