BSA/Fraud Supervisor chez First Community Credit Union

You are a perfect match for our Credit Union! 

The BSA Fraud Supervisor position is a key role at First Community and affords a rewarding career with competitive pay and excellent benefits. Opportunities abound to provide exceptional service while promoting our wide array of financial products and services. Employees who are successful in making referrals are eligible for monthly incentives.

Enthusiastic and outgoing individual can showcase their relationship building skills to enhance our customer banking experience. You will join a team of motivated, dedicated, and empowered employees who strive to provide superior service and conduct accurate transactions, while complying with policies, procedures and regulatory banking requirements.

Requirements:

This position requires a high school diploma and three years of related experience with the Bank Secrecy Act (BSA) and monitoring fraud. An equivalent combination of education and experience may be acceptable. Exceptional computer/data entry and typing skills and a working knowledge of the Internet are required.

The BSA Fraud Supervisor is responsible for supporting, developing and leading the BSA Fraud team. Must demonstrate a positive attitude, a professional image, be self-motivated and have the ability to manage multiple projects and tasks simultaneously.  Must be able to build relationships in the community and possess excellent oral and written communication skills.

A BSA Fraud Supervisor must also show excellent problem solving and decision-making skills along with leadership and team management.  This person must possess strong analytical skills and be detail-oriented.

Essential Functions: 

• Utilizes software, reports, logs and transaction data to identify fraud trends, suspicious activity, and money laundering. Investigates alerts from the monitoring software, and assists with evaluating scenario outputs to identify changes needed to the model validations, to ensure data integrity with regulatory requirements. 
• Responds promptly to fraud alerts taking the necessary actions to mitigate risks while conducting comprehensive case investigations, including analyzing transaction information, reviewing customer data, researching open source and media checks, preparing detailed reports on findings, recommending account/share closures, for preventive measures. 
• Corresponds with law enforcement agencies for reportable fraud cases; Point of contact between the credit union and government agencies for fraud investigation and reporting.
• Displays a high-level understanding for the requirements, reporting thresholds, and deadlines for filing Suspicious Activity Reports (SARs). Reviews reports and transaction information to determine when SARs are required for single and recurring reports. Files SARs using the BSA efiling system.
• Provide mentorship and feedback to BSA Fraud staff when drafting narratives of suspicious activity reports relating to fraudulent activity for final compilation to be placed in SAR form. Secondary review of SAR form prior to filing by BSA Fraud staff.
• Compiles information from the credit union’s core system and related reports to identify money laundering, tax evasion, suspicious activity, and fraudulent behavior. Conducts ongoing monitoring of credit union accounts found to have suspicious activity and high-risk behaviors. 
• Recognizes fraud trends and makes recommendations for modifications to systems to identify new fraudulent schemes arising from new products/services or fraud patterns.
• Communicates cooperatively with internal departments to obtain and analyze necessary information related to investigations and resolve fraud cases. 
• Prepares quality investigative documentation, which includes detailed case notes and attachments of internal and external research. Including recommending customer relationship closures, case escalations or case referrals as appropriate.
• Reviews ARRs submitted by branch staff for suspicious activity and requests additional information when required. 
• Conducts scans of the credit union’s membership against the OFAC list and information sharing requests provided by FinCEN. Determines when matches are found and understands actions to be taken.
• Assists in the creation of training materials and delivery of training for all staff on fraud detection and prevention best practices.
• May be cross trained in the functions/responsibilities of a BSA Anti Money Laundering Specialist/Analyst to backup this position as needed.
• Is cross-trained and fully understands the essential functions required of a BSA Fraud Specialist.
• Attend applicable regulatory training, seminars to maintain a current, thorough understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practices, criminal activities and developing trends.
• Understands record keeping requirements for the Bank Secrecy Act.
• Answers incoming phone calls and correspondence from Credit Union staff, performs research to respond to staff questions relating to the Bank Secrecy Act, and directs other questions to appropriate departments.
• Represents the Credit Union with honesty, integrity and trust at all times.
• Adheres to established internal policies and procedures for compliance. Completes required compliance training in a timely manner and complies with all regulations within scope of the position.
• Adheres to the requirements of the Bank Secrecy Act, OFAC, USA PATRIOT Act and anti-money laundering regulations.

Base Expectations:

• Be willing to perform any duty (beyond essential functions above) as assigned.
• Demonstrates working knowledge of applicable Microsoft Office applications and possesses the ability to learn new applications independently.
• Maintains an understanding of Credit Union products and services.
• Demonstrates excellent problem-solving and critical-thinking ability to solve problems and make decisions within responsibility level. 
• Demonstrates good organizational and time-management skills.
• Provides exemplary internal customer service and fosters teamwork throughout the Credit Union.
• Recognizes and listens to member/coworker requests and/or concerns and identifies their needs so they may be better served.
• Adequately performs operational functions to fulfill the requirements of the position and provides other support functions as requested.
• Communicates effectively with others by demonstrating positive listening and personal communication skills, including providing timely responses to questions and concerns.
• Maintains punctuality while adhering to the assigned work schedule.

Working Conditions: 

• Occasional lifting, carrying, pushing, and pulling of items weighing up to 60 lbs.
• Potential exposure to the threat of violence at any time.
• Occasional business travel may be required.
• Sitting or standing for extended periods of time may be required.
• Repetitive motions and extensive keyboarding may be required.

Company's website: www.myfirstccu.org

** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.