Position Number: 22080148 County: Pulaski Anticipated Starting Salary: 103,991
The Arkansas Department of Shared Administrative Services' goal is to create a more efficient government through epic service delivery and collaboration across state government. The department is comprised of the Office of the Secretary, the Arkansas Geographic Information Systems Office, the Division of Building Authority, the Division of Information Systems, the Employee Benefits Division, the Office of Personnel Management, and the Office of State Procurement.
This position will serve as the HR Centralized Recruiting Manager. This position will be responsible for assisting with the design and implementation of a new centralized recruitment and onboarding module within the Office of Personnel Management. They will be responsible for developing recruitment strategies that align with statewide hiring goals. They will lead and manage a team of recruiters and onboarding specialists that will be responsible for job postings, candidate screening, job offers, and onboarding. This position will also be responsible for monitoring recruitment metrics for the state and identifying ways the process can continue to improve.
Preferred Qualifications: Five (5) years of professional-level experience in recruitment, talent acquisition, or human resources, including at least two (2) years in a supervisory or managerial role. Demonstrated experience in developing and implementing recruitment strategies. Experience in analyzing recruitment metrics and implementing process improvements based on data.
Position Information
Job Series: Shared Services Programs
Classification: TSS Program Manager – Competitive
Class Code: PSS05C
Pay Grade: SPC07
Salary Range: $103,991 - $153,907
Job Summary
The TSS Program Manager is a senior-level leadership position responsible for the strategic planning, direction, and oversight of high-impact programs that support the mission of the Department of Transformation and Shared Services (TSS). This classification provides direct supervision to TSS Program Supervisors/Experts and guides multi-agency initiatives, policy execution, and statewide transformation efforts.
Primary Responsibilities
Lead the design, implementation, and evaluation of complex, multi-agency programs with statewide impact.Supervise and mentor TSS Program Supervisors/Experts and Coordinators, providing strategic direction, performance feedback, and professional development.Coordinate with agency leadership, program stakeholders, legislators, and other governmental entities to align program goals with state transformation strategies.Oversee program budgets, timelines, milestones, and compliance, ensuring delivery of measurable outcomes within established parameters.Provide technical guidance and policy direction to ensure programs adhere to applicable laws, regulations, and administrative policies.Direct the development of standard operating procedures, performance metrics, and reporting tools to assess program efficiency and effectiveness.Prepare and present briefing materials, formal reports, recommendations, and budget justifications to department executives or oversight bodies.Manage risk mitigation strategies, issue resolution processes, and cross-agency dependencies affecting program success.Represent TSS at statewide planning meetings, advisory groups, legislative hearings, and executive-level discussions.
Knowledge and Skills
Demonstrated experience managing complex public programs, strategic initiatives, or multi-disciplinary teams within government or large organizations.Ability to set long-term goals, allocate resources, and oversee project execution across divisions or agencies.Strong knowledge of state program operations, legislative processes, procurement protocols, and compliance requirements.Experience developing or implementing statewide policies, transformation initiatives, or shared services frameworks.
Minimum Qualifications
A bachelor’s degree in public administration, business, political science, project management, communication, or a related field, plus five (5) years of experience in public sector program coordination, policy development, or administrative leadership.
Licensure/Certifications
N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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