Development Communications Coordinator chez Seattle Symphony Orchestra Inc

Description

 *** A Resume and Cover Letter must be submitted to be considered for this role ***

Why the Seattle Symphony?

Thank you for considering the Seattle Symphony for the next chapter in your career. With Music Director Xian Zhang just beginning her tenure with the orchestra and our Amplify capital campaign reimagining Benaroya Hall for a new generation, these are exciting times at the Seattle Symphony, and we are seeking a Development Communications Coordinator to help connect our community to our bold mission. Together we will unleash the power of music, bring people together, and lift the human spirit.

As a member of the Development Communications team, you’ll play an important role in stewarding the dedicated community members who provide critical resources that keep our music playing, and you’ll play a role in expanding our reach to connect with new audiences as we seek to unlock opportunities for growth.

The orchestra is made up of world-class musicians who dedicate their lives to sharing their passion and talent with audiences. Since our first performance in 1903, our impact has grown to reach the highest levels of artistic excellence. Our donor family continues to give generously, and this role provides ample opportunity to make an impact. If you believe in the power of music and love executing on all the details, we want to hear from you!

About our Culture

Working in the Development Department at the Seattle Symphony is fast-paced and results driven. We like to say “yes” and aren’t afraid to try something new. As a team, we value hard work, ingenuity and attention to detail. We are warm and supportive of each other and are personally committed to delivering our best each day. As the largest performing arts nonprofit in the Pacific Northwest, our team loves the energy, variety and opportunities for connection this brings to our work. At our core, we care deeply about our work together and we are committed to ensuring an excellent experience for our donors and guests at Benaroya Hall, whose sincere enthusiasm makes the music possible. 

Position Overview:

The Development Communications Coordinator plays an important role in maintaining and implementing sponsor recognition across multiple channels and participates in proofing all outbound Seattle Symphony and Benaroya Hall communications for accuracy and consistency. The Coordinator is responsible for creating multi-channel communications in support of our fundraising objectives. In particular, the Coordinator is heavily involved in email communications focused on donor events, as well as other key stewardship communications. Attention to detail and the ability to work independently and stay organized in a fast-paced environment is essential to being successful in this role. 

The Coordinator position provides opportunity to learn best practices for fundraising communication and manage projects across different campaigns. The ideal candidate will be eager to learn and contribute to a fundraising team, be able to take direction from a variety of stakeholders, work as part of a team and independently to deliver projects on time, seek clarity when needed, and have an aptitude for mastering relevant functions in Asana, our project management platform, and Prospect2 (ActiveCampaign), our email marketing platform. The Development Communications team works closely with colleagues across departments, and we have a high standard of collaboration and teamwork across the organization.

In addition, members of the Development Department are expected to regularly work on-site for concerts and donor events throughout the season. Most of these shifts fall outside of regular business hours, including evenings and weekends.

This position is eligible for a hybrid in-person/remote work arrangement after onboarding milestones are achieved. The responsibilities of this role require regular in-office work at least 3 days per week. The Seattle Symphony will provide a laptop, but the employee is required to have their own access to a high-speed internet connection for any remote work.

Essential Job Functions:

· Maintain accurate records of all sponsorship inventory and recognition preferences using Asana project management application; liaise with key partners to ensure all sponsors are recognized in an appropriate manner; proof for accurate donor and sponsor recognition in all materials.

 ·  Draft, route, refine and deploy a high volume of communications.

· Manage design projects to produce print and digital assets for fundraising in partnership with our in-house design team. 

 ·  Manage event invitations, reminders, confirmations, etc. through print and email to ensure accurate, relevant,      timely and consistent communication with invitees.

 ·  Master essential functions in our email marketing platform, Prospect2 (ActiveCampaign), to support frequent campaigns and      automations.

 ·  Participate in weekly cross-departmental communications planning meetings and ensure all projects are appropriately      documented and managed through the Asana application.

· Assist in maintaining accurate donor listings in the Encore concert program and on the Symphony’s website.

· Regularly update copy for solicitation materials and acknowledgement communications to support a range of stewardship goals and giving priorities.

· Proofread and provide edits on all organizational communication routings to ensure accuracy, quality and adherence to the Seattle Symphony’s style guide.

 ·  Work events as required; some evening and weekend work is required, approximately 2 to 4  times a month on average during      the busy concert season.

Requirements

Qualifications: 

· Minimum of one year experience in a high-volume, fast-paced role; relevant nonprofit experience preferred

· Exceptional verbal and written communication skills

· Well-organized, detail oriented and demonstrated ability to meet deadlines

· Ability to master technical and detailed tasks quickly and consistently maintain a high level of quality and accuracy

· Proficient user of Office365, including Excel, Word and Outlook

· Knowledge of and enthusiasm for learning fundraising and email best practices

· Ability to work independently and as part of a team in a dynamic, fast-paced environment

· Ability to adhere to Symphony policies and support management decisions in a positive and professional manner

· Availability to flex schedule outside of typical office hours, including evenings and weekends

· Experience using Prospect2 (ActiveCampaign) or other email marketing platforms, Asana or other project management applications, and Tessitura or another fundraising CRM is a plus

· A passion for live music and the performing arts is also a bonus

Physical Requirements:

The physical requirements described here must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

· The functions of this position are performed primarily in an office environment.

· Regular activities include frequent sitting, standing, walking, reaching and bending.

· This position may require occasional pulling, lifting and climbing stairs.

· Ability to speak, hear and communicate clearly while handling staff inquiries, telephone calls and customer requests.

· Specific vision abilities require close visual acuity for viewing a computer screen and reading, preparing, entering and/or analyzing data.

· This position requires repetitive motions of the wrists, hands and fingers for typing at a standard keyboard and regular pinching, picking up and holding pencils and other desk tools.

· Must have the ability to lift 30 pounds as needed.

Benefits:

· Excellent Medical, Dental and Vision Insurance (PPO, low deductible)

· Employer paid Long-Term Disability, AD&D and Life Insurance

· Employer paid ORCA pass for Metro, Sound Transit, the WA State ferries, or other public transport system

· 403b retirement savings plan with employer matching after 1 year

· 10 days of vacation time; 10 days of sick time

· 2 personal days

· 11 paid holidays per year

· Your birthday off!

· Employee Assistance Program

The Seattle Symphony values diversity and inclusiveness in the workplace. Individuals who bring diverse backgrounds and perspectives are encouraged to apply. It is our policy to provide equal employment opportunity (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Seattle Symphony will provide reasonable accommodation for qualified individuals with disabilities. 

 *** A Resume and Cover Letter must be submitted to be considered for this role ***