- Professional
- Bureau à Westfield
Maintains network services necessary for the daily operation of all affiliate companies. Maintains system resources required to support the network infrastructure. Ensures that all work being performed on network equipment is executed so that a high level of service is continually provided to internal users. Maintains an up-to-date inventory of all network infrastructure systems, software, and appliances. In partnership with the Provisioning Engineer, maintains an up-to-date inventory of all data circuits. Assists with the supervision of all vendor and contract personnel when working on company network equipment. Provisions remote access accounts and provides customer support. Provisions corporate Ethernet ports, providing support for customer moves and printer requests, and maintaining documentation. Ensures that all work tickets are updated in a timely manner. Assists in network planning activities including expansion strategies for the network infrastructure, including branch projects. Assists in the acquisition and installation of the company’s LANs, WANs and Wireless Access Points, participating in the change control process when necessary. Assists with the evaluation of new products. Performs analysis and monitoring of network equipment, software and data circuit utilization, monitoring network efficiency and providing resolution to network problems. Assists with the design and deployment of fault and performance network management systems, such that they provide the required trouble isolation and identification required for applications. Assists with the design and update of workflow and network traffic documentation, assisting with the implementation of network security policies to prevent unauthorized access. Executes firewall changes. Documents all requests for IT Security Exceptions, executing network changes were indicated. Monitors SOC activity, documenting issues based on severity. Administers internet filtering software. Assists in the implementation of business-to-business VPN tunnels.
Minimum Requirements:
- Requires a bachelor’s or foreign equivalent degree in Computer Science, Electrical Engineering, Information Systems, or related field.
Must have 1 year of experience in each of the following:
- Working in a corporate network environment;
- Supporting Cisco network operations and implementations;
- Network monitoring using SolarWinds, sniffing software, or other similar enterprise network monitoring system;
- Using Firewall/Proxy services;
- Working with Microsoft Office Product Suite and Microsoft Project;
- Soliciting customer feedback, responding to customer service requests, and managing customer interactions; and
- Administration experience in Cisco ACS or Websense.
-
In lieu of a bachelor’s or foreign equivalent degree in Computer Science, Electrical Engineering, Information Systems, or related field and 1 year of experience as stated, will accept 3 years of experience as stated.
Must hold or have held a CCNA Certification.
Position reports to Westfield, IN office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office.
Must be willing to travel domestically 25%
Experience may be, but need not be, acquired concurrently.
#LI-DNI
#IND-DNI
#DNI
