Warehouse Associate chez Columbus Equipment

Responsibilities and Duties

• Provide excellent customer service while maximizing the dealership’s parts sales.
• Receive, verify, and stock incoming shipments
• Pull customer orders, transfers, returns and ship accordingly.
• Locate needed parts quickly and efficiently.
• Maintain and inventory shipping and warehouse supplies
• Clearly communicate parts pricing and expected arrival dates.
• Inform customers immediately when expected parts arrival dates have changed or delays are expected
• Communicate all problems, shortages, or delays to the branch parts manager and or general parts manager and customers as soon as possible.
• Maintain the parts showroom in a clean, properly stocked, and orderly manner. Update posters and flyers as needed.
• Follow all company and branch policies concerning invoicing, stocking, and credits.
• Must be able to follow directions from supervisor.
• Must be able to interact efficiently and have a high level of cooperation with co-workers.
• Follow company guidelines when establishing parts selling prices.
• Report and maintain list of “lost sale” information.
• Ensure that all freight, restocking and or miscellaneous charges are properly charged as per company policy.
• Review all requests for “Emergency Orders” with parts manager prior to placing orders.
• Perform parts cycle counts and other inventory control.
• Participate and utilize all parts training when available.
• Maintain current knowledge of products represented by the dealership.
• Actively participate in sales improvement training.

Qualifications

• Must have a safe driving record.
• Must be able to pass a pre-employment Drug Test and Criminal Background check
• Written and verbal communication skills, ability to demonstrate and state facts to all contact people.
• Understanding of PC hardware/Software (Windows, MS Word, MS Excel, MS Outlook, MS PowerPoint) including all manufacturers web portals.
• Understanding of Manufacturers products (specifications, applications, operations, and structures).
• Understanding of Manufacturers Parts Policy and Procedure Manuals.
• Detail oriented, organized, and responsible.
• May be required to drive a company vehicle to pick up or deliver parts (less than 10% of the time)

Physical Requirements

• Required to stand for long periods and manage stress in a fast-paced environment.
• Required to use computers and office machines.
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, climb stairs and ladders, lift 75 pounds regularly and repeatedly and use hands.
• Must have the ability to enter, exit and inspect construction equipment.