Workplace Manager chez JLL

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Manager

Principal Accountabilities

• Overall responsibility of Integrated Facilities Service delivery at site

• Manage all soft & hard services and facilities management services, including events support and food & beverage services

• Delivery of services in accordance with the service agreement and service levels

Duties & Responsibilities

• Responsible for facilities operation

• Establish Facility Service Management procedures for soft services and roll out to site staff, mainly Cleaning, Tea Ladies, Mailroom, Landscape, Pest Control, Security Services, Food & Beverage Services, Events & M&E

• Monitor procedures to ensure client’s expectations are conveyed and worked upon

• Ensure compliance with all local statutory regulations

• Primary responsibility for OPEX budget, tracking and reporting planning and provide administrative support to the team

• Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices

• Manage all contract vendors to carry out technical audits/ maintenance, monitor expiry of contracts and initiate re-procurement for all services

• Assess contracts to ensure best value delivered to the Client

• Initiate a system to measure quality of performance on a quarterly basis

• Implement and manage safety procedures to ensure the provision of a safe environment

• Participate in emergency response exercises as per client’s requirement

• Achieve KPI and SLA targets

Person Specification

• Diploma or Degree in Facilities Management/Build in Environment/Hotel Management/Hospitality/Building/Mechanical/Electrical Engineering or any other related discipline

• Minimum 5 years practical experience in facilities management, vendor management and client reporting

• Good problem-solving and coordination skills

• Strong budget management and financial analysis skills

• Possess operation ability to think laterally and deliver innovative solutions

• Strong leadership, people and communication skills

• Good command in spoken and written English

• Good MS Outlook, MS Excel, MS Word, PowerPoint & others

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.