Administrative Director, Philanthropy Operations & Services chez Adventist Health Portland

Education and Work Experience:

• Bachelor’s Degree in fund raising or business administration, or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Seven years' experience in philanthropy operations: Preferred
• Ten years' fundraising experience: Preferred
• Five years' leadership experience: Preferred or a certificate in Fundraising Management

Licenses/Certifications:

• Blackbaud Technology Certification: Required
• Certified Fund Raising Executive (CFRE): Preferred

Essential Functions:

• Acts as a liaison on behalf of philanthropy executive with site-level philanthropy leaders, shared services finance, market-based finance, marketing and communications, and other strategic business partners across the organization on matters of donor data, managing funds and philanthropy finances, philanthropy communications, prospect management, and portfolio development. Provides strategic and operational direction necessary to develop and achieve or exceed operational and financial performance targets. Guides staff in implementing all philanthropic policies, procedures, and best practices. Ensures measurement and effectiveness of all internal philanthropy processes. Provides timely, accurate, and complete reports on philanthropy goals and progress to goals. Builds processes and procedures with a sustainable framework to help staff become more effective and efficient in maintaining a distinct, and service-oriented culture.
• Oversees all direct staff regarding operational matters, including providing leadership monitoring and training, assigning responsibilities, reviewing work processes, and implementing corrective actions when necessary. Helps connect and integrate people and processes across the organization to ensure a more coherent, effective team. Maintains working knowledge of all market core philanthropy programs: annual giving, major gifts, planned gifts, online giving with integration with merchant services, grateful patient, and events programs as they relate to the functionality of donor data management, philanthropy communications, and philanthropy operations.
• Develops and provides oversight to the education and training plans, materials, and delivery of donor data management to support proper utilization and optimization of Blackbaud Pro Suite (RE NXT, Healthcare Analytics, Online Express, Fundraiser Performance Manager, and additional service subscriptions). Oversees day-to-day activities to support implementation and ongoing maintenance of donor data. Leads development of donor data management and donor data governance, including data entry standardization plans, donor data security and integrity plans, and roles-based security access management plans to ensure system standards. Optimizes usage of Blackbaud Pro Suite to inform and illustrate strategic decisions to further philanthropic activities. Oversees donor data management analyst team that provide second-tier services and support, including queries, reports, imports/exports, data entry, gift processing, mailing lists, and overall donor record management. Implements data health tools to ensure clean, consistent, and accurate data in support of business intelligence and analytics.
• Oversees and supports philanthropy communications planning and execution through digital engagement and direct mail strategies. Develops and provides continued support for philanthropy web presence, including online donation forms, and web integrations with third party vendors through Blackbaud WordPress integration. Oversees implementation of philanthropy communications and toolkits in support of direct mail and digital appeals, employee giving campaigns, capital campaigns, donor acquisition strategies, and giving society/giving day toolkits.
• Facilitates prospect research through various tools, iWave, LexisNexis, and Research Point, supporting portfolio management and prospect development. Supports market-based grateful patient engagement programs through data, analytics, and strategy. Supports the market-based teams with portfolio management and moves management.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.