Job Prep Program - Bus Operator chez San Joaquin Regional Transit District, CA

About the Department

FREE 4-WEEK ACCELERATED BUS OPERATOR JOB PREP PROGRAM 

NO PRIOR COMMERCIAL DRIVING EXPERIENCE REQUIRED

Looking for a stable career with great benefits, no commercial driving experience required. San Joaquin RTD’s FREE 4-week accelerated Bus Operator Program is your ticket to a rewarding future in public transit!

This is the first-ever free accelerated training program designed to help you re-enter the workforce, no prior experience necessary. The flexible schedule includes evening online courses and 4-hour in-person sessions on Saturdays, so you can train without putting your life on hold.

In just 4 weeks, you’ll be on your way to a career as a Bus Operator in San Joaquin County!

What this program offers:

• A direct pathway to full-time, union employment
• No commercial driver’s license (CDL) required to start
• Hands-on training in safe driving, customer service, and professional readiness

Apply now by scanning the QR code or visiting RTD’s website. Don’t miss this opportunity to start your career in public transit!
 
Please Note: This is not a job offer, but rather a training course designed for individuals who are interested in becoming bus operators but may not know how to get started.

By completing this course in its entirety, you will be first in line to join our Cadet Program, which will guide you through the process of obtaining your Class B Commercial Learner’s Permit — a key step toward operating a bus and pursuing a career with RTD.

                                                                         
 
 

Position Duties

This 4-week program provides participants with a comprehensive introduction to the skills and knowledge required to become a successful Bus Operator.

Throughout the course, you will gain insight into:

• The daily responsibilities of a bus operator
• Safety procedures and customer service expectations
• The steps required to obtain your Commercial Driver’s License (CDL)

Customer Service Expectations
Providing exceptional customer service is a core responsibility of every Bus Operator. As the public face of RTD, operators are expected to create a welcoming and safe environment for all passengers — including seniors, people with disabilities, students, and members of diverse communities.

During the training program, participants will receive instruction and guidance on:

• Professional Communication:
   How to communicate clearly, respectfully, and effectively with passengers, including those who may be frustrated, confused, or in crisis.
• Conflict Resolution & De-escalation:
   Techniques for managing difficult situations calmly and professionally, including how to defuse tense interactions and set clear boundaries when necessary.
• Cultural Awareness & Sensitivity:
   Understanding and respecting the diverse needs and backgrounds of the community we serve, while maintaining a nonjudgmental and inclusive approach.
• Customer Assistance:
   How to assist passengers with boarding, directions, fare questions, and ADA-related needs, while maintaining schedules and route responsibilities.

Customer service is more than just being polite — it’s about being reliable, patient, empathetic, and solution-oriented in every interaction. Successful participants will demonstrate a strong ability to remain professional under pressure and treat every rider with dignity and respect.

Program Schedule:

• Virtual sessions: 2 hours every Friday evening
• In-person sessions: 4-hour classes held on Saturdays

Please note: This is an unpaid training program designed to prepare you for a potential career with RTD. Successful completion may lead to employment opportunities.

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