- Professional
- Bureau à Fountain Inn
Full Time, Monday - Thursday; ½ Day Friday, Events and Meetings As Needed
Purpose of Classification:
The purpose of this classification is to provide comprehensive administrative support to the Community Relations Department with a focus on community engagement initiatives, municipal events, and the strategic coordination of Main Street Fountain Inn. This position is responsible for the day-to-day management, promotion, and execution of Main Street initiatives in alignment with the Main Street Four-Point Approach®. The Coordinator plays a key role in advancing long-term downtown economic growth through strategic planning, volunteer coordination, historic preservation advocacy, and strong communication with department leadership, Main Street South Carolina (MSSC), city officials, and the broader community..
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Administrative Support & Customer Service: Performs a variety of administrative duties to support department operations, including receiving, processing, and maintaining documentation in accordance with established procedures and timelines. Provides excellent customer service to both internal and external stakeholders.
Event Coordination & Department Initiatives: Assists with the planning, implementation, and management of City events and community engagement initiatives. Attends event-related meetings, supports logistics, and contributes to post-event evaluations.
Main Street Program Management & Reporting: Serves as the primary liaison to Main Street South Carolina (MSSC) and manages the day-to-day operations of the Fountain Inn Main Street Program. Coordinates initiatives under the Main Street Four-Point Approach®, maintains all required documentation, and ensures compliance with state and national accreditation standards. Prepares and submits monthly, quarterly, and annual reports for MSSC, tracking economic activity, programming metrics, and board documentation. Pursues state and national recognition through award submissions.
Marketing, Communication & Tourism Promotion: Develops and manages strategic communications to promote the Main Street District and its programs. Maintains the Main Street Fountain Inn website and social media channels, and shares updates through newsletters, presentations, and public forums. Works with the Community Relations Team to design campaigns that highlight downtown’s unique identity, businesses, and attractions. Promotes Fountain Inn as a destination for visitors by creating tourism-focused content, developing itineraries, and partnering with local and regional organizations to increase foot traffic and overnight stays.
Volunteer Engagement & Leadership Development: Recruits, trains, and manages volunteers for Main Street committees and projects. Develops job descriptions, tracks participation, and implements recognition programs to strengthen community involvement and cultivate future leaders.
Organizational Planning & Partnership Development: Supports the development and execution of comprehensive work plans, budgets, and mission/vision statements. Coordinates with local partners, civic groups, and regional organizations to align resources, define roles, and advance downtown revitalization and tourism efforts.
Sponsorships & Fundraising: Acts as the primary contact for sponsorships and fundraising partnerships supporting downtown events and Main Street initiatives. Coordinates communication with business stakeholders, sponsors, and partner organizations.
Community Representation & Stakeholder Engagement: Represents the Community Relations Department and Main Street Program at meetings, public forums, and regional conferences. Provides presentations and updates to City Council, community groups, and the public to increase awareness, build partnerships, and foster community involvement.
Training & Professional Development: Participates in a minimum of 20 hours of relevant professional development annually. Encourages board members and volunteers to participate in training opportunities related to economic development, historic preservation, and community planning.
Regular Attendance: Consistent and reliable in-person attendance to ensure effective teamwork, collaboration, and communication with colleagues, clients, and community members. This includes but is not limited to attending scheduled meetings, participating in on-site or off-site events, and being available during standard work hours. The City will attempt to accommodate any reasonable adjustments as outlined by the ADA.
Additional Functions:
Performs other related duties as required.
Minimum Qualifications:
Associate degree in Communications, Event Management, Marketing, or a related field preferred; supplemented by two years of experience in planning and implementing events; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid South Carolina driver’s license.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.
Performance Aptitudes:
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions, including but not limited to web-based programs and Microsoft Suite.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information, such as event layouts, invoices, applications, flyers, event lists, surveys, etc.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA Compliance:
Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, heights, temperature and noise extremes, electric currents, traffic hazards, bright/dim lights, or rude/irate customers.
The City of Fountain Inn is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The City reserves the right to revise this position description at any time.
