Associate Manager chez Ruvilla Solutions LLC

Associate Manager

Salary - commensurate with experience

Primary Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operational Consistency: Following standard operating procedures to ensure consistent service delivery.
• Process Improvement: Recommending changes in service, personnel, equipment, and controls to enhance customer service.
• Employee Relations: Being available to promptly respond to employee call-outs and backfill hourly employees as needed.
• Financial Oversight: Ensure cashiers are collecting and accounting for meals served correctly in the Point of Service system.
• Compliance: Ensuring employees meet Sodexo and Marine Corps requirements for appearance, personal conduct, and professionalism.
• Performance Evaluation: Continuously evaluating all assigned work activities to provide data for management decisions, increase efficiency, and reduce costs.
• Policy Adherence: Performing all duties efficiently and in accordance with company policies to achieve overall objectives.
• Communication: Keeping the immediate supervisor informed of significant issues and suggesting corrective actions or alternatives.
• Training Supervision: Overseeing the orientation and training of food service personnel to maximize productivity.
• Ongoing Evaluation: Continually evaluating the work performance of assigned personnel for training or counseling.
• Team Interaction: Evaluating interactions between staff and patrons to promote efficient customer service.
• Company Representation: Always projecting a favorable image of Ruvilla Solutions, LLC to promote company objectives and enhance public recognition.
• Ad Hoc Duties: Performing other duties as directed.

Qualifications: Education, Experience and Certification(s)

• One year of experience as a manager in a dining facility or a similar project and two years general experience in the food industry.
• Bachelor of Science or Bachelor of Arts degree in Food Management; may be substituted for general experience.
• ServSafe (Renew every 5 Years) Certified or similar sanitation certification.

Knowledge, Skills, and Abilities

• Must be thoroughly knowledgeable in the following areas: sanitation, conducting training, customer relations, safety, and accident prevention.
• Ability to operate a computer using Microsoft software.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee is required to stand; use hands to manipulate or feel objects, tools, or controls; and reach with hands and arms; walk, stoop, kneel, or crouch, and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds; team lifting over 30 pounds.

WORK ENVIRONMENT

• While performing the duties of this job the employee is often exposed to wet/or humid conditions and extreme heat usually in excess of 90 degrees.  The noise level in the work environment is usually loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.