General Manager chez Trademark Property Company

Description

About Trademark Property Company

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. Since its founding in 1992, the company has been dedicated to transforming communities by creating vibrant, community-focused spaces.

Overview  

The General Manager is challenged with protecting and enhancing the owner’s retail real estate asset(s) by identifying center objectives, managing expenses, and generating revenue. They will drive operational success, possess leadership qualities and be a key contributor to total asset value. Candidate should be enthusiastic and have a high energy level. They should thrive in a dynamic work environment and be able to direct a wide group of direct reports in varying disciplines with varying degrees of experience. 

Job Type & Schedule   

This is a full-time, in-person role based in Cleveland.

Key Responsibilities   

•  Financial & Strategic Leadership: Drive Net Operating Income (NOI), develop and execute the strategic business plan, and oversee all financial activities, including budgeting, forecasting, capital planning, and financial reporting. 
• Leasing, Tenant & Retailer Relations: Manage all aspects of lease compliance, build strong retailer relationships, and implement merchandising strategies to retain occupancy and ensure all tenants adhere to their lease agreements. 
• Property Operations & Asset Management: Oversee all capital improvement projects, manage routine maintenance, and maximize efficiency of contracted services and vendor management. Ensure a safe and secure environment through a robust safety and security program. 
• Community, Marketing & Legal Coordination: Enhance the property's role as a community leader by engaging with local organizations. Support marketing initiatives to drive foot traffic and customer engagement. Liaise with legal teams on tenant disputes and ensure compliance with all governing documents. 
• Team Leadership & Development: Build and mentor a high-performing onsite team, providing the necessary training and support to ensure optimal performance. 

Other duties/responsibilities as assigned. 

Requirements

• Bachelor’s degree or equivalent.
• 5+ years of experience in retail real estate management/property management/hospitality/retail. 
• Demonstrated knowledge of the shopping center industry. 
• Strong oral and written communication skills and interpersonal skills.
• Ability to read and interpret complex documents.
• Proficiency in Microsoft Office Suite, with emphasis on Word and Excel.
• Ability to adapt to a changing work environment.
• Flexibility to work nights, weekends and holidays.

Compensation & Benefits

We offer a competitive compensation and benefits package designed to support your health, financial security, and work-life balance.

• Medical, Dental, & Vision: Coverage through United Healthcare
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: With a company match of 50% on the first 5% of your contributions. 
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period. 
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.