Installation Engineer chez TISTA Science and Technology Corporation

Are you a Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

• Conduct and/or validate inventory documentation on all VA IT equipment hardware (servers, virtual hosts, storage devices, switches, firewalls, etc.) within datacenters using a combination of logical and physical tools and methods.  
• Document the physical configuration of the data center and all equipment, hardware, furniture, and similar within the space.
• Translate physical site documents into logical drawings, spreadsheets, and other electronic formats for inclusion into DCIM product.  
• During normal work hours, work is mostly performed in an office location and this position is mostly sedentary, requiring the ability to perform work seated at a desk during the daily tour of duty.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Frequently communicates with their peers and customers within and outside of the Department of Veteran's Affairs.
• While in office location and while conducting onsite surveys during travel, gathering data onsite data centers will be necessary.
• Constantly positions self to obtain information from IT equipment, including inside rack cabinets, under desks and in server closets which may include the requirement to access constricted spaces.
• Occasionally ascends/descends a ladder to evaluate IT equipment/infrastructure in raised spaces.
• Occasionally moves equipment up to 50 lbs to facilitate access to blocked areas in data center.
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

• Must have datacenter management and/or operations experience.
• Must have network management and/or hardware experience.
• Must have server management and/or hardware experience.
• Must have datacenter electrical and/or cooling experience.
• Experience with data center infrastructure management software.
• Must be able to exchange accurate information in these situations.
• Must be able to remain in a stationary position 50%.
• Ability to traverse raised tiles floors which are occasionally unsteady.
• Ability to remain in a standing position for as many as eight (8) hours a day.
• Must have Interpersonal communication skills.
• Must have Technical communication skills.
• Must have good attention to Detail.
• Must have understanding of implied tasks and interdependencies.
• Integration of complex data into consistent, organized data sets using standard office software (Microsoft Office, Excel, Word and Outlook).

Preferred Qualifications:

• Additional standard office software proficiency: Nlyte (NAO or NEO) Software, Microsoft PowerPoint, Microsoft Visio and Microsoft Teams, Trimble SketchUp.

• ITIL (Information Technology Infrastructure Library) v3 certifications or higher.

• Industry server, OS, network, data center, or infrastructure certifications.

Education:

• Bachelor’s degree in computer science, electronics engineering or related technical discipline and 5+ years’ work experience.
• Eight (8) years of additional relevant experience may be substituted for education (13 years total).

Clearance: 

• The ability to pass a Tier 2/Moderate Background Investigation.

Location:

• Department of Veteran's Affairs (100% On-site)
• Monday - Friday  (8:00 AM - 4:30 PM EST Time)
• Philadelphia Information Technology Center (PITC)

  VA-PITC, 5000 Wissahickon Ave.

  Philadelphia, PA 19144