Microcomputer Support Specialist 1 chez City of Burnaby

This position works in the IT Support and Service Management organizational unit. This is technical work at the entry level in the provision of microcomputer user support services to the organization. The successful candidate assists with the installation of software, hardware and network and other devices; may assist in the deployment of software applications and may perform clerical tasks related to departmental functions. The work is performed under direct supervision. Work performance is reviewed by a supervisor in terms of the accuracy and completeness. Performs related work as required.

Qualifications include the completion of a one year certificate program in computer information systems, preferably some related experience or an equivalent combination of training and experience. Sound knowledge of information technology components such as hardware, software applications and patches, area networks, communications equipment, server and workstation operating systems. Some knowledge of the functions of departments served and their requirements as applied to the work performed. Ability to install microcomputer hardware and software and to assist in the deployment of software applications. Ability to establish and maintain effective working relationships with internal contacts. A valid Driver’s License for the Province of British Columbia is required.

Please apply online by September 22, 2025.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.