Bereavement Coordinator chez Independent Living Systems (ILS)

We are seeking a Bereavement Coordinator to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Bereavement Coordinator plays a vital role in providing compassionate support and guidance to individuals and families experiencing loss within a healthcare setting. This position is responsible for coordinating bereavement services, facilitating grief counseling sessions, and connecting families with appropriate resources to aid in their healing process. The Bereavement Coordinator supervises the provision of bereavement services reflective of patient and family needs. Establishes a Hospice Bereavement Plan of Care that addresses bereavement needs with clear delineation of services to be provided and frequency of service delivery up to thirteen (13) months following the death of the patient. Ultimately, this role aims to ease the emotional burden of loss and assist families in navigating the complexities of grief with dignity and respect.

Minimum Qualifications:

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 2 years experience working in a healthcare or counseling environment, preferably with bereavement or grief support.
• Strong interpersonal and communication skills with the ability to provide empathetic support.
• Knowledge of grief processes and bereavement counseling techniques.
• Ability to maintain confidentiality and handle sensitive situations with professionalism.
• Relevant experience may substitute for educational requirement on a year-for-year basis. 

Preferred Qualifications:

• Master’s degree in Social Work, Counseling, Psychology, or related discipline.
• Certification in grief counseling or bereavement support.
• Experience facilitating group therapy or support groups.
• Familiarity with community resources and healthcare systems related to end-of-life care.
• Multilingual abilities to support diverse populations.

Responsibilities:

• Provide direct emotional support and counseling to patients' families and loved ones following a loss.
• Coordinate and facilitate bereavement support groups and educational workshops tailored to diverse community needs.
• Ensures timely hospice bereavement risk assessments and bereavement implemented plan of care for all patients and primary care givers being serviced by hospice.
• Collaborate with healthcare teams to identify individuals and families who may benefit from bereavement services.
• Develop and maintain relationships with community resources, including mental health professionals and support organizations.
• Manage documentation and reporting related to bereavement services to ensure compliance with healthcare regulations and quality standards.