Conference & Event Services Office Assistant - Bowen-Thompson Student Union chez Bowling Green State University, OH

About the Department

Assist the Conference & Event Services staff with all facets of office processes. This includes, but is not limited to, assisting customers in the reservation process for events in the Bowen-Thompson Student Union, Olscamp Hall, academic space and all additional areas managed by the office.
Career Readiness Competencies: 

• Communication
• Professionalism
• Teamwork

Position Duties

• Front-line customer service; answering phones, taking messages and greeting office visitors.
• General Office functions including faxing, filing, copying, mail sorting, errands and running daily reports.
• Checking and responding to voice mail and e-mail, forwarding messages.
• Taking event requests/inquiries over the phone and in person.
• Complete space and resource assignments for the Student Union and Academic space.
• Assist with maintenance of department files and records.
• Attend staff meetings and training sessions as needed.

Minimum Qualifications

• Proven track record of delivering exceptional customer service.
• Excellent interpersonal skills.
• Demonstrated problem-solving ability.
• Ability to work independently as well as in a team environment.
• Knowledge of Windows Office Suite.
• Conference & Event Services office hours (8am-5pm).
• Business casual attire.

Other Qualifications

• Applicants MUST submit a resume and current class schedule with their applications.