Summary:  The Maintenance Supervisor will independently perform a variety of skilled maintenance duties involving inspections, diagnosis. troubleshooting, and repair within all RMC communities while mastering the large diversity of systems and practices within the department.

This role’s duties include work orders, general maintenance, electrical, plumbing, carpentry, appliance installation/repair, custodial functions, complete unit turnovers, etc., while always ensuring all safety and operational standards.

 Essential Job Functions: Must be able to perform the position’s essential functions with or without reasonable accommodation. Essential functions include the ability to lift up to 50 pounds, occasional lifting, carrying up to 20 pounds, extensive walking, and standing. Ability to operate personal computers and office equipment; read, record, and interpret information; ability to communicate effectively with staff, vendors, and residents. Climbing, Stooping, Kneeling, Lifting, Pulling, and Pushing 75-100% of the workday. Other functions of the role include:

1.  Performs a variety of skilled duties involving the inspection, diagnosis, troubleshooting, maintenance, installation, testing, monitoring, repair, and servicing of equipment, components, building facilities, and any other items associated with RMC properties.
2. Identify and implement effective courses of action to complete a diversity of daily assigned work tasks.
3. Ensures timely and accurate completion of resident work orders and active and preventative maintenance tasks, maintaining detailed records/logs of all actions.

4. Coordinates work assignments with other teammate residents or departments, as needed.

5. Communicate with the team, property manager, tenants, and/or all other invested parties on the status of the work in progress and/or completed.

6. Operates necessary manual and electric tools, equipment, chemicals, and supplies.
7. Maintains the facility’s storage area/shop area neat and organized.
8.  Ensuring the consistent application of OSHA safety standards (i.e., hazardous materials, PPE, confined space entry, fire & emergency planning, lockout/tagout, etc.)

9. Performs unit turnovers and/or evictions, including pre-walk of units prior to resident moving out, communicating the scope of work and timeline to the property manager, and executing turn actions, including possible furniture/item removal and basic custodial functions.

10. Assists in keeping the community’s common areas in a presentable fashion, including but not limited to items such as trash removal and custodial duties.

11. Strict adherence to confidentiality policies according to resident's rights regulations and courtesy
12. Assists the Maintenance Director and Property Manager on special maintenance projects.
13. Observe all sections of the RMC property maintenance plan.
14. Respond to any and all emergency situations as necessary.

15. Report unusual and/or extraordinary circumstances regarding the property and/or residents to the property manager.

16. Maintains a work environment that is marked by respect for others, reflects the values of cultural competency, builds workforce diversity, and fosters cooperation and teamwork.

17. Performs other duties as assigned.

 Knowledge, Skills, and Abilities

1. Sound critical thinking and decision-making skills.
2. Demonstrate superb customer service, interpersonal/assertive, and communication skills;
3. Sensitivity to and desire to work with underserved populations, including populations of homeless.

4. Solid knowledge of principles, methods, techniques, tools, equipment, and machinery commonly used in the field.

5. Advanced skills in diagnosing and repairing a variety of industrial/mechanical equipment, systems, and machinery.

6. Expertise in the use of hand tools, measuring tools, and other precision and diagnostic instruments.

7. A strong understanding of the trade's ordinances, regulations, and safety practices.

8. Advanced knowledge, skill, and ability to comply with OSHA safety standards (i.e., hazardous materials, PPE, confined space entry, fire & emergency planning, lockout/tagout, etc.)

9. Able to follow and apply work instructions, exercising independent judgment within established guidelines.

10. Ability to compute advanced shop mathematics and read and interpret plans, lists, specifications, manuals, and/or blueprints.

11. Solid understanding of facility procedures and practices.
12. Understanding of advanced electrical safety and basic first aid.

 Education and Work Experience

1. High school diploma or equivalent education required.
2. Prior customer service experience working with homeless or low-income populations preferred.

3. Extensive years of hands-on maintenance experience required, especially in an apartment or multi-family setting.

4. Certifications in professional skilled areas of property maintenance, such as Certified Pool Operator, HVAC, Plumbing, Electrical, EPA, etc., are highly preferred.

 Working Conditions

Works in climate-controlled environments and outdoor settings of all weather conditions, with frequent interpersonal interactions.

• Ability to assist at other RMC property locations as needed.
• Ability to work after hours, including on-call, nights, weekends, and holidays, as needed.

 This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties, and skills required for employees performing this job.

Furthermore, this job description does not establish a contract of employment. Rocky Mountain Communities may change job descriptions at any time, with or without notice, as service needs require.

 RMC is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, pregnancy, health condition related to pregnancy, military status or any other applicable status protected by law.

Required:

Basic computer skills for completing and/or recording work order information and other standard business communications.

Operate and troubleshoot telephone issues as needed. 

Must have a valid Colorado driver’s license.