Loan Closer/Processor 1/2 Flex (PCN 089071) chez State of Alaska

About the Department

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. https://doa.alaska.gov/dop/recruitment/alaskaRes 

This on-site position is in our Juneau Headquarters Office, in the State Office Building, in beautiful downtown Juneau, Alaska.  This position is not eligible for teleworking.  Not sure who we are or what we do? Please visit our website at https://www.commerce.alaska.gov/web/inv 

Want a job that’s more than just paperwork? At the Division of Investments, we don’t just process loans, we help Alaskans start businesses, commercial charter fisheries, mariculture businesses & so much more.

As a Loan Closer/Processor, you’ll be the one who turns approvals into action. You’ll guide borrowers through the final steps of the loan process with precision, care, and a whole lot of heart.

• Flexibility: This is a flex position, start at Level 1 and grow into Level 2 as you gain experience and skills without having to reapply for a new job!

• Purpose: You’re not just processing paperwork; you’re helping Alaskans start businesses and build futures.

• Team Vibes: Join a supportive, fun, and mission-driven team that celebrates wins and helps each other thrive.

• Learning: You’ll gain deep knowledge of loan programs, financial processes, and public service, all while building a rock-solid career foundation.

As a Loan Closer/Processor, you’ll be at the center of Alaska’s economic heartbeat, helping individuals and businesses access the funding they need to grow, build, and thrive.

We train our loan closers to become experts on all commercial loan transactions that could lead to other advancement opportunities.

This is a crucial position in our Documents section, ensuring loan terms and agreements, interest rates, closing costs, are correct and ensuring transparency and accuracy. Throughout the process, the loan closer provides exceptional customer service, addressing the borrower’s inquiries with patience and expertise and guides them through the entire closing process. 

This individual will be a key contributor to the efficient and effective operation of our closing functions and will conduct the State's closing business with professionalism, integrity, accountability, and a spirit of continuous improvement. Your role directly impacts borrowers’ lives and contributes to not only their success but our organization’s success as well!

Ready to embark on this thrilling journey? Apply now and let’s create financial magic together!    

The mission of the Division of Investments team is to administer and service loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector. 

The Investments team values a work-life balance, the team is a small, welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen throught the State of Alaska.

A Workplace That Invests in You!

At the Division of Investments, we don’t just support Alaska’s economy, we support each other. Our team thrives in a culture built on collaboration, trust, and growth. Here, you’re not just filling a role, you’re stepping into a space where your ideas are welcomed, your development is prioritized, and your success is celebrated.

From day one, you’ll be surrounded by motivated professionals who are passionate about their work and even more passionate about helping you thrive. Whether you're refining your technical skills, exploring new areas of interest, or preparing for your next career milestone, you’ll have the tools, mentorship, and flexibility to make it happen.

We offer flexible work schedules, ongoing training opportunities, and a team-oriented environment where your contributions matter. In our office, growth isn’t just encouraged—it’s expected. Because when you succeed, we all do. 

The working conditions you can expect: 
This position is in the State Office Building on the 9th floor in downtown Juneau with views of Mount Juneau and beautiful North Douglas. Our open-plan office space fosters collaboration and encourages open communication, while designated quiet zones provide a sanctuary for focused work

To be successful in this position a candidate will need the following core competencies:

• Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail

• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 

Position Duties

Loan Closer/Processor 1:
High School diploma or the equivalent
AND
Six months of experience performing a variety of office clerical assignments of average difficulty.
 
Substitution:
Completion of post secondary course work from an accredited institution will substitute for the required experience. (3 semester or 4 quarter hours of college course work is equivalent to 1 month. 150 of class room hours of vocational technical education is equivalent to 1 month of experience).
 
Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.
 
Loan Closer/Processor 2:
High School diploma or the equivalent
AND
Six months of experience in lending, banking, real estate, title insurance or a closely related field.
OR
High School diploma or the equivalent
AND
The completion of the training program for Loan Closer/Processors at the Division of Investments will substitute for the education and experience requirements.
 
Substitution:
College course work in business, finance, economics, public administration or a closely related field will substitute for the required experience on the basis of 1 semester hour or 1.3 quarters hours is equivalent to 1 month.
 
Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.

Minimum Qualifications

• Copies of your three (3) most recent performance evaluations; or three (3) professional reference letters if evaluations are not available; and

• Three (3) current professional references that have had supervisory responsibility over you along with their daytime contact information. 

Flexibly Staffed:
This position is flexibly staffed. This vacancy may be filled at either the one (1) or two (2) level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at Level 1, promotion to the Level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.

Salary Information:
Loan Closer/Processor 1 - Range 10, $21.86 Hourly Amount
Loan Closer/Processor 2 - Range 12, $24.62 Hourly Amount

Special Notice:
This position utilize proprietary software for all loan programs administered. Utilization includes entering data and customer correspondence, reviewing and analyzing existing borrower information.

Education:
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.  Transcripts must be attached at the time the application is submitted.
 
Work Experience:
If using work experience in order to meet the minimum qualifications of the position and it is not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
 
Multiple Vacancies:
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
 
EEO Statement:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
 
Contact Information
If you have questions regarding Workplace Alaska, the application process and/or problems being able to submit your application or attachments online, please call the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.
 
For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

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