Capacity and Capability Enablement Manager chez Hewlett Packard Enterprise

Capacity and Capability Enablement Manager

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you’ll do:

Responsibilities:

• Manages internal projects

  • Budget as detailed in Impact section Large/ complex/ single or multiple regions.
  • May include detailed design of sponsors' high-level concept High risk.

  2. Manages project financials including business impact

  • Meets or exceeds approved budgets.
  • Provides reliable financial forecasts to Management.

  3. Manages stakeholder relationships

  • Manages upper level stakeholder relationships.

  4. Manages project team

  • Manages internal as well as external resources with a team size generally greater than 20 people from multiple countries.
  • Mentors and encourages skill development of project team members.
  • Provides detailed performance review input and development recommendations for team members.

  Education and Experience Required:

  • First Level University degree.
  • 7+ years in project management roles or in like roles/businesses.

  Knowledge and Skills:

  • Demonstrates an in-depth understanding of key Services' operational policies, processes and methodologies applicable to project management.
  • Speaks with authority to most layers of depth related to project management methods.
  • Makes use of and contributes to Services PM Profession community.
  • PMP Certified
  • Support the overall facilitation of the requisition process, including tracking L3, L2, and L1 approvals as part of the Workforce Capacity & Capability framework
• • Enable the delivery readiness for the Premier OS and A&PS field operation for Premier OS and A&PS NPI/NSI
  • Ensure delivery readiness of the Premier OS and A&PS field workforce for the supported GEO
  • Collaborating with delivery enablement, C&C and product support in assuring field workforce delivery readiness for NPI/NSI and sustained technology
  • Ensure C&C for the Premier OS and A&PS field support and the appropriate workforce skills for the sustaining phase till end of lifecycle for Premier OS and A&PS products/services.
  • Point out any issues to Regional Management and drive to solution.
  • Facilitates appropriate updates to business documentation (i.e., processes, SOW, etc.) using structured techniques and ensure document version control.
  • Assist C&C manager in field problem analysis and implementing problem resolution in the Region
  • Quality, Optimized operation and Customer satisfaction
  • Driving field process standardization across countries in the region
  • Implements and shares field related best practices with the regions.
  • Developing operational expertise and effectiveness, documenting key procedures and required skills and working with SME’s and L&D to organize matching training seminars.
  • Working with operations managers and L&D in creating new training frameworks, leveraging EMEA & AMS wide expertise.
  • Participating in (internal) quality audits, supporting the necessary tuning based on results and findings.
  • Investigates and builds corrective action plans for reported data discrepancies.

  What you need to bring:

  • Bachelor degree or equivalent
  • 3+ years’ experience with similar job scope
  • Fluent in written and verbal English
  • Fluency in Asian languages is an advantage
  • Strong analytical skills
  • Excellent communication and presentation skills
  • Excellent collaboration and negotiation skills
  • Detail oriented mindset
  • Excellent organization skills and experience to work with tight deadlines
  • Strong ability to operate effectively within a virtual (cross-cultural) team - able to lead remote, virtual teams
  • MS Office Proficiency (Excel, PowerPoint, etc.)
  • MS SharePoint skills
  • MS Access and MS Visio skills is an advantage
  • Macro creation and VBA skills is an advantage
  • Process Management software and tools
  • PMP Certification is an advantage
  • Lean Six Sigma knowledge is an advantage

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Collection Management (Inactive), Deadline Management, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Tools, Quality Improvement Processes, Relationship Building {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#operations

Job:

Services

Job Level:

Expert

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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