Disputes Call Center Representative chez Central Bank

Central Bank is seeking candidates with a self-starter mentality, strong commitment to customer service, and the ability to solve challenging issues as they arise. As Disputes Call Center Representative you will work independently answering questions, giving explanations, and solving problems for customers. This role requires you to maintain a professional demeanor over the phone while answering calls from cardholders, CBC Bankers – regarding new and on-going debit/credit card disputes, filing Zelle Disputes, answering ACH and Zelle questions.