Security Command Center Operator - Durham chez Marksman Security

Marksman Titan Security Corporation is hiring immediately for Licensed Security Command Center Operators 

 Start the Year Right - Make a Change....

Proven experience of one year working as a dispatch representative and/or security command center operator

*You are required to have a "Current" N.C. Security License

Durham Area

Full Time: 3rd shift- 7pm-7am on a 4/3  Rotating Schedule

$20.00 p/hr

This position oversees the daily security operations of a 24/7 Central Command Center, safeguarding the assets of the facility, employees and guests. This position will be responsible for monitoring, directing and responding to security and safety issues while ensuring the appropriate response is deployed efficiently and effectively.

Marksman Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.

Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you

Benefits:

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Responsibilities:

• Monitor emails and phone correspondence to requests and inquiries appropriately
• Monitor CCTV camera systems
• Operate facility badging software, including enabling and disabling badges
• Make periodic patrols of the facility to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
• Restrict access into confidential areas throughout the facility and offices 
• Administer all client policies for controlling access to client property
• Report security violations and provide guidance to support staff to properly resolve issues
• Utilize internal communications systems including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism
• Respond appropriately to facility alarms
• Prevent vandalism, thefts or other criminal behavior
• Provide security support for various client projects and events
• Accurately complete and retain reporting documentation and logs

Qualifications:

• At least 21 years of age or older
• High school diploma or equivalent
• NC Security License
• NC Driver's License
• Strong computer and/or technology skills
• Strong attention to detail
• Effective commicator- written and spoken communciation skills
• Ability to multitask and deal with competing priorities
• Professional demeanor and problem solving skills
• Experience executing radio and telephone communications
• Proven experience working as a dispatcher, cell center representative and/or security command center operator

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