Medical Assistant - Winter Haven chez Humanitary Medical Center Winter Haven, Inc

Job duties: The following duties are illustrative and not exhaustive.

• Assists Medical Doctors in providing care to their patients
• Verifies patient information by interviewing patient, recording medical and updating medical history, and confirming purpose of visit
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Schedules patient appointments and maintains accurate patient records
• Performs standard care procedures like drawing blood, injections, wound care and checking vitals, processing lab works
• Serves and protects HMC by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements
• Demonstrates compassion, empathy and patience when dealing with patients
• Communicates effectively and professionally with patients, their families, and medical staff to address any concerns or special requirements
• Prepares patients for treatments or checkups ensuring their comfort
• Selects and set up instruments, equipment and materials needed
• Manages infection control - prepares and sterilizes instruments and equipment
• Performs various office tasks as necessary
• Keeps the medical room clean and well-stocked
• Knowledge of Scheduling appointments
• Helps patients by providing information, services, and assistance
• Other duties as assigned

This job description is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization.

Requirements:

• Must be able to communicate in Spanish and English 
• Certified Clinical Medical Assistant 
• CPR certification 
• Bachelor’s degree preferred
• Proven experience as a Medical Assistant or similar role
• Knowledge of patient assessment techniques and procedures
• Knowledge of HIPAA regulations and maintaining patient confidentiality
• Experience with EMR (electronic medical records), medical terminology
• Superior customer service skills
• A high level of professionalism
• Graduated of an approved medical assisting program with expanded duty functions
• Ability to handle patient’s requests, concerns and complaints
• Work well under stressful conditions and treat patients with respect and dignity
• Excellent interpersonal, communication and organizational skills
• Able to write, read and speak clearly
• Capable to demonstrate empathy
• Capable of managing difficult or emotional customer situations by responding promptly to members needs and requests
• Understanding of patients' rights and responsibilities
• Must exhibit good active listening and comprehension skills

Work Location:

In person- 205 1st Street Suite 101- Winter Haven, FL 33880

Physical Requirements/Working Environment:

• Able to stand, sit or walk as needed
• Able to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear; and taste or smell
• Able to kneel, crouch or stoop if necessary
• Able to lift up-to 10 pounds, bend, often move objects and assist patients to move
• Work in a well-lighted, clean environment
• Fast Paced environment
• Able to be as quick as the Medical Doctor, anticipating their needs during exams and different procedures to keep procedures running smoothly

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits that we offer:

• Paid time off (PTO)
• Paid Holidays
• 401K
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Employee discounts 
• Medical Insurance

Your participation in any of these benefits is subject to eligibility, and other conditions of employment.