- Professional
- Bureau à Pittston
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
Product Analyst – Transportation & Parcel Optimization
Location: East Coast US
About the Role:
ShipMonk is seeking a highly analytical and data-driven Product Analyst to support and execute transportation initiatives that optimize our parcel delivery network. In this role, you will work under a Senior Product Manager, combining hands-on analytics with project ownership to drive measurable improvements in carrier performance, cost efficiency, and service quality.
You will leverage SQL, BI tools, and parcel data analysis to uncover optimization opportunities, strengthen forecasting accuracy, and evaluate carrier strategies. Beyond analytics, you’ll own and execute projects — from testing new carrier integrations to implementing cost-saving delivery strategies — working cross-functionally with operations, engineering, finance, and external carriers.
This role is ideal for someone who thrives in data but also wants to see their work translate into real-world impact, scaling ShipMonk’s ecommerce transportation network while building product management expertise.
Skills & Responsibilities
Carrier Network Optimization: Support the design and execution of strategies that improve cost efficiency, transit performance, and scalability across multiple U.S. parcel carriers. Use data-driven decision-making to recommend carrier allocation rules, zone-skipping opportunities, and rate optimization.
Data Analytics & SQL Expertise: Leverage SQL, BI tools, and parcel transportation data to analyze merchant shipping behavior, forecast demand, and evaluate carrier performance. Partner with data and finance teams to uncover insights that inform cost optimization, capacity planning, and network design.
Project Ownership & Execution: Take ownership of specific transportation initiatives under the guidance of a Senior Product Manager. Lead projects such as testing new carrier services, refining allocation logic, or implementing automation to reduce spend and improve delivery reliability.
Cross-functional Collaboration: Work closely with operations, engineering, finance, and external carriers to align on project scope, execution, and adoption. Ensure solutions balance cost, speed, and customer experience.
Operational Visibility: Contribute to building dashboards and tools that provide internal teams with insight into parcel spend, carrier performance, and SLA compliance. Support reporting automation to improve decision-making.
Customer & Stakeholder Feedback: Gather insights from merchants and internal stakeholders on shipping needs, pain points, and cost/service trade-offs. Translate feedback into requirements for transportation initiatives.
Data-Driven Prioritization: Use parcel data, KPIs, and cost analysis to prioritize projects, measure outcomes, and iterate on solutions that scale with ShipMonk’s ecommerce transportation growth.
Join us at ShipMonk and help us redefine what’s possible in modern logistics—starting with the shelves of your favorite stores. 🚚📦
If our mission excites you, we’d love to hear your story. Whether it’s a resume, profile, portfolio, or video—there are no limits to creativity. Our recruiter will be in touch soon!
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
