- Junior
- Bureau à New Braunfels
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Are you passionate about gaming and skilled in identifying subtle in-game behavior through voice interactions? We’re looking for Voice Labeling Moderators to support voice data labeling for one of the world’s most popular online multiplayer game platforms.
In this role, you will listen to real user voice clips captured during gameplay and assign detailed, policy-aligned labels. Your work is critical to training AI systems that detect voice violations (e.g., harassment, cheating, threats) and ensure a safer in-game experience for millions of players worldwide.
Key Responsibilities:
Listen to voice recordings from real in-game scenarios and accurately apply multiple policy-driven labels
Use severity sub-labels and provide context for complex or borderline cases
Draft concise rationales when required to support AI model training
Maintain high consistency and quality with minimal need for QA corrections
Flag problematic or unclear clips for further review by Policy and Quality teams
Stay current on in-game behavior guidelines and evolving platform policies
Required Qualifications:
C1 English Proficiency – all applicants must pass a short English comprehension and labeling test before being considered
Excellent listening skills with the ability to interpret fast, slang-heavy, or emotionally charged dialogue
Strong understanding of online gaming culture, especially voice chat dynamics in team-based or competitive games
High attention to detail with strong pattern recognition and rule application
Comfortable working in a highly structured, fast-paced environment with production goals
Good written communication skills for annotation and rationale writing
Preferred Qualifications:
Experience with content moderation, voice transcription, or audio annotation
Prior exposure to trust & safety, user behavior enforcement, or AI training projects
Familiarity with online gaming
Work Environment:
On-site call center environment with team-based workflows
Use of proprietary voice annotation tools and policy frameworks
Performance tracked for quality, speed, and attention to nuance
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
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