- Professional
- Bureau à Gillingham
Site Manager – Gillingham & Northfleet
Contract: Permanent
Contract: Permanent
Are you an experienced operational leader with a passion for people, safety, and service delivery? We’re looking for a Site Manager to lead our teams in Gillingham and Northfleet, ensuring our services run safely, efficiently, and with the highest level of customer care.
What you’ll do:
- Lead and motivate operational teams to deliver excellent bus services every day.
- Ensure compliance with health & safety and regulatory requirements.
- Build strong relationships with Local Authorities, stakeholders and Trade Unions.
- Drive continuous improvement in service delivery, customer satisfaction, and site performance.
- Manage budgets, control costs and maximize revenue opportunities.
- Act as the Transport Manager on the Operator’s License and the Site Accountable Manager.
What we’re looking for:
- Proven experience in managing large operational facilities with P&L accountability.
- Strong leadership skills with the ability to inspire, engage and develop teams.
- Experience of working in partnership with Trade Unions.
- A customer-focused approach with experience in complaint handling and dispute resolution.
- A track record of driving operational excellence and continuous improvement.
Why join us?
At Arriva, we’re proud to connect communities and put our people and customers at the heart of everything we do. As a Site Manager, you’ll play a key role in shaping performance, improving colleague experience and driving innovation across our business.
If you’re ready to take on a challenging and rewarding leadership role where you can make a real difference, we’d love to hear from you.
Apply now to join our team in Gillingham & Northfleet!
