Clubhouse Program Director chez Bridgeways

Description

SUMMARY

Provides leadership, vision, and direction to the Clubhouse community in pursuit of its mission. The Program Director is responsible for program development, administration, staffing, budget administration, public relations, and the overall productivity, supervision, and distribution of work to Clubhouse staff to assure compliance, timeliness, and the provision of quality program services. The Program Director is responsible for the active recruitment of eligible Clubhouse members from the community, as well as publicly representing the mission and vision of the Clubhouse.

This position exists to assist Snohomish County adults with serious mental illness to maximize their optimal level of functioning within the community. This engagement is performed by helping members to experience a sense of belonging, with a focus of their strengths, talents, and interests with adherence to the Clubhouse Program model and standards.

Position: Full-time 

Pay:  $76,000-$80,000/ annually

Benefits:

Our benefit programs have been curated to provide employees with options and comprehensive coverage including:

• Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
• Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $30 biweekly (must work 30+ hrs/week)
• Optional Life Critical Illness, Illness, and Pet Insurances are available.
• 401K with employer matching after 90 days and immediate vesting.

100% Employer Paid Benefits:

• Mental health coverage through Teledoc Mental Health includes both therapists and psychiatrists.
• Roadside Assistance for all employees.
• Long Term Disability Insurance (must work 30+ hrs/week)
• Teledoc Health Coverage (if working <30 hrs/week)
• Vision, prescriptions, and entertainment discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Uphold and implement operational procedures based on the mission, goals, objectives, and policies of Bridgeways and the Bridgeways Clubhouse.
• Oversight and management of the day-to-day operations of the Clubhouse.
• Recruitment, hiring, training, supervision, and separation (as needed), of all Clubhouse staff.
• Successful management of the annual budget development and monitoring process and the ongoing financial activities of the Clubhouse.
• Provide all required reports and information to government and funding source organizations.
• Maintain all required licenses and certifications.
• Establish and maintain work-ordered day programming, employment, education, outreach, housing, community support, personal advocacy, and social opportunities.
• Offer a positive supportive relationship that helps promote hope, choice, wellness, and recovery for participants while working side by side with the members of Bridgeways Clubhouse.
• Provide support and structure to ensure that there is significant and meaningful participation of Clubhouse members in all aspects of the organization. Provide model and advocacy to ensure access to service for the member where/when needed.
• Keep informed about issues in the general community relevant to the mission and operations of the Clubhouse.
• Supports the Bridgeways Director of Development in fund development and fundraising activities for the Clubhouse.
• Networks, coordinates, and develops collaborative working relationships with key stakeholders.
• Leads ongoing public relations activities, outreach, and community engagement for the Clubhouse.
• Prepare for and attend board meetings and board committee meetings. Coordinate communication between the Clubhouse and members of the board including timely communications to the Board and all required organizations of any serious incidents, issues and concerns.
• Obtaining and maintaining Clubhouse accreditation from Clubhouse International.
• Ability to work a flexible schedule including some evenings and weekends as needed.

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

• Minimum of 4 years experience working with people with mental health challenges, preferably in a supervisory capacity.
• Must have a Bachelor’s degree or higher in psychology, sociology, social work or related human service field. Master’s degree preferred.
• Prefer prior training in Trauma Informed Care.

PERSONAL SKILLS

• Must be able to practice empathetic listening, humility, curiosity, and self-awareness and be able to work collaboratively with people with varied personalities, disabilities, cultures, and interests. 
• Ability to demonstrate adherence to strength-based perspective in words and actions with members.
• Ability to adhere to Bridgeways and Clubhouse mission, values, and applicable federal, state and local guidelines in carrying out job duties.
• Ability to maintain healthy boundaries with members, peers, and other stakeholders.
• Strong problem-solving, multitasking, and written communication skills.
• Ability to effectively train others with varied learning styles as well as the ability to facilitate individual and group activities.
• Strong personal initiative and a commitment to the Clubhouse standards.
• Ability to travel with members to various conferences, training, and social events.

LANGUAGE SKILLS

• Ability to communicate well both verbally and in writing.

REASONING ABILITY

• Successful in organizing, prioritizing, and problem-solving.

CERTIFICATES, LICENCES, REGISTRATIONS:

• Must be able to pass Background check in accordance with Customer Guidelines and Requirements. 
• Must be authorized to work in the United States.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. 
• The employee frequently is required to walk and climb stairs or balance. 
• The employee is occasionally required to stand, stoop, kneel, crouch, and crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust and focus.
• Also required to drive and to transport individuals in Bridgeway’s vehicle.

WORK ENVIRONMENT 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The employee works in an office as well as visits the community and to participant’s homes. 
• Service in clinical facilities may require the ability to access common areas via stairs.
• The noise level in the work environment is usually moderate

At Bridgeways, our commitment to equity, dignity, and opportunity for all remains steadfast. We exist to challenge systemic barriers and create lasting change for individuals and communities facing significant challenges, especially those living with mental health challenges and other marginalized identities.

As a social enterprise, we take pride in fostering a supportive and inclusive environment. Whether through stable housing, meaningful employment, or welcoming spaces that celebrate diversity, our work is rooted in compassion and a deep commitment to equity.

We believe everyone deserves fair treatment, access, and opportunity regardless of identity, background, or circumstances. We are dedicated to breaking down barriers and advocating for the resources that empower people to meet their goals.

This is not just what we do—it’s who we are