- Senior
- Bureau à Conway
Compensation: $115,000-$145,000
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.
Essential Functions Statement(s)
• Directs and coordinates daily activities of 3PL warehouse to ensure that the quality and
accuracy of shipping and receiving and production meet and exceed the expectations of
our customer.
• Responds positively and quickly to customer concerns, corrects potential problems before
they affect customer.
• Communicates daily with customer to discuss service needs and implements processes and
procedures to achieve service requirements.
• Ensures that appropriate policies and procedures and SOP's are being adhered to by all
Team Members and managers.
• Confers in the development and implementation of company policies, procedures, goals,
and objectives, with Company and customer officials, as necessary.
• Develops and executes business plans, budgets and goals with Corporate and Customer
representatives.
• Reviews progress as compared to business plan, budget and goals with Corporate,
Customers and staff on a regular basis.
• Monitors costs and quality controls to maintain and enhance profitability.
• Recommends capital expenditures for acquisition of equipment to increase efficiency and
service of facility.
• Manages the day-to-day activities of the facility, overseeing that work is accomplished by
the managers and supervisors, and that it is consistent with corporate policies and
objectives.
• Establishes ongoing programs to ensure continuous improvement.
• Develops and implements the necessary processes and procedures with the Operations
team and monitor effectiveness.
• Develops and monitors productivity standards.
• Conducts regular staff meetings.
• Oversees inventory control.
• Oversees quality control and damage reduction.
• Provides leadership in coaching, mentoring, training, personnel selection, and professional
development. Trains managers and other personnel strategically in all areas that will help
them achieve customer goals and objectives.
• Oversees that the facility staff develop and implement professional developmental plans
for the Team Members, their supervisors and managers.
• Manages, mentors and motivates supervisory personnel to handle Team Member concerns,
complaints and developmental needs.
• Conducts performance evaluations.
• Performs corrective and progressive disciplinary follow-up as required.
• Negotiates resolutions pertaining to conflicts in the workplace.
• Achieves a clean and orderly operation with an emphasis on productivity appearance.
• Achieves and maintains a safe, accident free, and healthy work environment.
• Ensures business and personnel practices are within the law and consistent with policies
and procedures.
• Champions Holman’s core business values.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.
POSITION QUALIFICATIONS
Competency Statement(s)
• Attendance - Ability to work required schedule and arrive at work on time and work
alternative schedules to accommodate the needs of the business.
• Communication - Ability to effectively communicate in writing and verbally in a courteous
and professional manner with others. Ability to understand and follow verbal and written
instruction.
• Mathematics- Ability to apply advanced mathematical concepts such as exponents,
logarithms, quadratic equations, and permutations. Ability to apply mathematical
operations to such tasks as frequency distribution, determination of test reliability and
validity, analysis of variance, correlation techniques, sampling theory and factor analysis.
• Language – Ability to read, analyze, and interpret common technical journals, financial
reports, and legal documents. Ability to respond to common inquiries or complaints from
customers, regulatory agencies or member of the business community, Ability to effectively
present information to top management, clients and customers,
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender,
race, ethnicity, religion, or job type.
• Relationship Building - Ability to establish and maintain effective working relationships
with customers, co-workers, management and government officials.
• Productivity - Ability to maintain a level of production that meets or exceeds the
established guidelines. Ability to work independently without interruptions.
• Paperwork - Completion - Ability to complete necessary paperwork neatly and accurately
and according to established guidelines.
• Paperwork - Verification - Ability to verify paperwork necessary to ensure accuracy and
completeness.
• Planning/Organizing – Ability to: prioritize and plan work activities; use time efficiently;
plan for additional resources; set goals and objectives; organize or schedule other people
and their tasks; and develop realistic action plans.
• Reasoning – Ability to apply principles of logical or scientific thinking to a wide range of
intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas,
scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of
abstract and concrete variables.
• Organized – Ability to follow a systematic method of performing a task. Identifies and
resolves problems in a timely manner; gathers and analyzes information skillfully; develops
alternative solutions; works well in group problem solving situations; uses reason even
when dealing with emotional topics.
• Strategic Thinking – Ability to develop strategies to achieve organizational goals;
understands organization’s strengths and weaknesses; analyzes market and competition;
identifies external threats and opportunities; adapts strategy to changing conditions.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly. Looks for ways to improve
and promote quality.
• Adaptability - Ability to adapt to change in the workplace.
• Autonomy - Ability to work independently with minimal supervision.
• Safety Awareness - Ability to identify and correct conditions that affect Team Member
safety.
SKILLS & ABILITIES
• Education: Bachelor’s Degree
• Experience: Five (5) years previous work experience in high-paced warehouse
environment. Knowledge of Six Sigma, Lean Manufacturing, Green Belt
• Computer Skills: Advanced computer skills. Strong working knowledge of MS Office to
include Outlook, Excel, and Word. Ability to mast internal computer systems
• Certificates & Licenses: Forklift Certification preferred.
