Senior Market Research and Insights Associate chez West Monroe
West Monroe · Boston, États-Unis d'Amérique · Hybrid
- Professional
- Bureau à Boston
Are you ready to make an impact?
West Monroe is seeking a Senior Market Research and Insights Analyst with 3-5 years of professional experience to join the Inspired Health Team in our Boston office.
Healthcare is a vibrant sector packed with innovation, offering life-changing medicines and medical devices to the market. However, clever medicines and ingenious devices do not help anyone unless they are recommended by physicians and used by patients. That’s where we come in. We are Inspired.
Inspired Health
Inspired Health is our Boston-based insight consultancy. We collaborate with leading healthcare companies to design qualitative and quantitative research programs that support the innovation, sales, and marketing of medicines and medical devices. Using a methodologically blended and output-focused approach to research design, Inspired helps companies develop the right healthcare solutions and get these to the right people, with the right messages for success.
Inspired Health & West Monroe
Recently joined with West Monroe, our Inspired Health team now has expanded capabilities to partner with industry experts, functional consultants, and technologists. This gives us expanded opportunities to tell a story around the research data, answer the all-important ‘So What Test,’ and make an impact in the Healthcare and Life Sciences sector.
Overview of Role
As a Senior Market Research and Insights Analyst, you will take ownership of managing and delivering custom-designed research projects for clients, while also mentoring junior team members and contributing to the strategic direction of the project. You will work within a small, agile, multi-disciplinary team – we call these teams “Insight Pods.”
In this role, you will bring 3-5 years of experience in market research to drive client success through thoughtful research design, data analysis, and actionable insights. You will also collaborate with pod leaders and clients to ensure research findings are impactful, actionable, and aligned with business objectives.
Key Responsibilities
Qualitative Research
- Manage relationships with vendors to recruit research participants (e.g., physicians, patients, or caregivers).
- Oversee the scheduling, organization, and execution of in-depth research interviews and focus groups.
- Lead qualitative data analysis, synthesizing findings into clear, actionable insights.
- Present qualitative findings to clients, ensuring alignment with research objectives and business goals.
Quantitative Research
- Design, program, and test research questionnaires in collaboration with internal teams.
- Manage fieldwork vendors to recruit participants and oversee data collection processes.
- Monitor fieldwork progress, manage quotas, and ensure data quality and integrity.
- Conduct advanced quantitative data analysis and support the development of statistical insights.
Qualitative & Quantitative Research
- Lead brainstorming sessions and “Data Parties” at the end of fieldwork, driving discussions around research findings and their implications.
- Collaborate with the Data Visualization department to create impactful, visually engaging research presentations that inspire client action.
- Act as the primary point of contact for clients, managing communication, project expectations, and deliverables.
- Mentor and guide junior team members, providing feedback and support to help them grow in their roles.
Qualifications / Experience
- Bachelor’s Degree (GPA must be included on resume).
- 3-5 years of professional experience in market research, healthcare, or a related field.
- Proven experience managing end-to-end research projects (qualitative and quantitative).
- Strong interest in market research for the medical and healthcare industry.
- Deep understanding of research methodologies (qualitative and quantitative) and their applications.
- Ability to manage multiple priorities in a flexible, fast-paced environment.
- Excellent communication skills (written and verbal), with the ability to present findings clearly and persuasively to clients and stakeholders.
- Proficiency in Excel and PowerPoint.
Preferred Skills
- Experience working with healthcare or life sciences clients, including pharmaceuticals, medical devices, or health technology.
- Advanced analytical skills, with the ability to translate complex data into actionable business insights.
- Experience mentoring or managing junior team members.
- Strong client management skills, including the ability to build trust and maintain long-term relationships.
- A proactive desire to continue broadening and deepening your business and consulting skills.
- Commitment to inclusion, diversity, and openness to new ideas and perspectives.
Additional Requirements
- Candidates must be eligible to work permanently in the United States without sponsorship.
- Applicants must live in the Boston Metro area (or have an intention/plan to relocate). While we practice a hybrid working model, this role is not a fully remote opportunity.
Based on pay transparency guidelines, the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [email protected].
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
