Dining Services Supervisor chez Rochester Institute of Technology

Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner.
Workday: expectation to be on the floor of the operation for 90% of the time supervising, training, helping both employees and customers.

Major Responsibilities
Operations:

•     Staff and student supervision; adhering to Monroe County and RIT's Policies
•     Hire, supervise, schedule, train student staff on a specific shift to ensure meal periods run smoothly and efficiently. Follow Student Employment Office's policies and procedures
•     Order products from vendors as assigned
•     Inventory oversight
•     Cleanliness of the facility as well as proper sanitation and safety procedures.
•     Opening and closing of the unit and securing the building depending on schedule.
•     Thorough knowledge of proper food handling, including storage and serving techniques.
•     Some understanding of equipment on serving lines
•     Possess a good understanding of POS systems, InfoGenesis, Agilisys
•     Oversight of cash handling procedures for the unit
•     Knowledge and understanding of department and Institute personnel policies and objectives to deal with staff and customers
•     Adhere to and follow precautionary measures as they relate to safety in the workplace

    Administrative:

•     Intermediate knowledge of Microsoft Office Suite and demonstrate computer literacy
•     Knowledge of invoice processing
•     Carry out special assignments as requested by managers to provide coverage to the Front of the House and Back of the House
•     Attend meetings and serve on committees as requested or required by manager

Finance & Administration

Curriculum Vitae or Resume

Fulltime

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

HS, GED

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

114H

About RIT Dining 
RIT Dining supports all meal plans both on campus and at select off campus locations. We are looking for a high energy team member that enjoys working in a busy environment serving customers. The successful candidate will need to be able to work with our student work force which may include of deaf / hard of hearing, and internationals students. Hours would change for breaks, intersession and summer semester. This position may support serving from 1500 to over 3000 customers (faculty, staff and students) in any one location on a daily basis.

Afternoon, Night

Henrietta Campus — 100%

The Dining Supervisor supervises the day to day operations of one or more full service retail restaurant, coffee/bakery, convenience store, or quick service dining locations. Works closely with students and other supervisors/managers to ensure the highest level of food and customer service quality.

Current Anticipated Hours:

• Tuesday-Thursday 10:30a-7p Friday-Saturday 2p-10:30p

Additionally, flexible scheduling/work hours may be required during break week, summer and intercession. In addition, large institute events may require additional hours (such as commencement (graduation) and Imagine RIT Festival). Ability to work nights, weekends and holidays and be on-call as needed.