IT Senior Program Manager chez University of Pennsylvania

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

IT Senior Program Manager

Job Profile Title

Information Technology Manager Senior

Job Description Summary

We are currently seeking a proficient Senior Program Manager to join our team and provide comprehensive planning and execution in the dynamic university setting, encompassing classrooms, hospital facilities, and research labs. The selected candidate will oversee and manage the strategic planning and implementation of programs and projects that span IT, facilities management, and special initiatives. This role will ensure that the organization’s operational, technological, and infrastructural functions align with its mission to provide exceptional veterinary care, education, and research. The Senior Program Manager will work closely with cross-functional teams, including clinical staff, IT personnel, facilities management, external vendors, and executive leadership, to ensure project success, operational efficiency, and alignment with our long-term goals.

Job Description

The candidate must possess good team, organizational, and time management skills, be able to handle and prioritize multiple projects and be able to work under pressure. The ideal candidate must have a strong customer service orientation and a set of solid interpersonal and communication skills, both oral and written. They will provide in-person and virtual coordination at our Philadelphia and New Bolton Center campuses as deemed necessary. This position works closely with the Penn Vet community, including faculty and staff, to coordinate change and transformational initiatives.  The position will be primarily based at the Philadelphia campus. The incumbent will be responsible for planning across both the Philadelphia and New Bolton Center in Kennett Square, PA campuses, which will require travel to both campuses. Candidate must have transportation and a valid driver's license to travel between campuses.

Job Responsibilities

• Collaborate with the IT team to identify, plan, and execute technology upgrades, cybersecurity measures, and digital transformation initiatives.
• Act as the primary planner for IT-related projects, coordinating between IT personnel, staff, faculty and external vendors.
• Coordinate with school leadership for maintenance activities, renovations, and facility expansion projects
• Develop and monitor budgets to ensure cost-effective operations and resource allocation.
• Lead cross-functional project teams, define project scope and goals, and establish project timelines, milestones, and deliverables
• Monitor project progress, manage budgets, and communicate status updates to executive leadership and key stakeholders.
• Conduct feasibility studies and develop business cases for proposed special projects and initiatives.
• Implement and track metrics to measure project success and alignment with organizational objectives.
• Foster strong relationships with internal and external stakeholders, including clinical teams, academic staff, clients, and external partners.

• Perform additional duties as assigned

Qualifications

• Bachelor of Science and 3 to 5 years of experience or equivalent combination of education and experience is required.
• Progressive experience in program management, with a strong focus on IT, facilities, and special projects, is preferred.
• Master’s degree is preferred.
• Experience in a healthcare, veterinary, or academic environment is a plus. 
• A valid driver's license is required.
   
• Certifications: PMP (Project Management Professional) certification or equivalent is strongly preferred.
• Skills:
  • Proven leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and stakeholder management skills.
  • Proficiency in project management tools, facilities management software, and IT systems.
  • Knowledge of regulations and standards related to healthcare facilities and educational institutions.
• Key Competencies:
  • Strategic Thinking: Ability to align projects and programs with the strategic goals and vision.
  • Adaptability: Flexibility in managing changing priorities and unforeseen challenges in a dynamic environment.
  • Collaboration: Proven ability to work effectively with cross-functional teams and stakeholders at all levels.
  • Detail-Oriented: Keen attention to detail and a commitment to delivering high-quality outcomes.
  • Financial Accountability: Strong financial acumen in relation to budgeting and project execution

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Veterinary Medicine

Pay Range

$100,000.00 - $135,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement 

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay 

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