Clinic Assistant chez Alliance Healthcare Services

At Alliance Healthcare Services (Alliance), our mission is to promote wellness in the community. As the largest comprehensive behavioral health provider in Shelby County, our not-for-profit organization serves more than 22,000 residents each year. We offer outpatient, intensive outpatient, home-based, and community-based programs, along with a full continuum of crisis services. We are committed to bringing compassionate and dedicated individuals to help us provide the best services to our community.

We are seeking a Clinic Assistant to support the daily operations of one of our outpatient clinic locations. This role is essential in ensuring smooth clinic functions, supporting staff, and upholding the high standards of care Alliance provides.

General Function

The Clinic Assistant is responsible for overseeing day-to-day clinic operations in an efficient and professional manner. This individual will be a proven multi-tasker who will provide direct administrative supervision to assigned clinic staff. They will also support clinical leadership/VP of Outpatient, and ensure compliance with agency policies and regulatory standards.

Supervisory Responsibility: Assigned administrative staff at designated clinic location

Knowledge, Skills, and Abilities

• High school diploma or equivalent required
• Strong organizational skills with attention to accuracy and detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities effectively in a fast-paced environment
• Proficiency with Microsoft Office Suite and related software systems

Key Responsibilities

• Ensure site compliance with required postings, inspections, fire drills, and emergency procedures
• Assist clinic leadership with operational, security, and compliance matters, including licensure and accreditation requirements (CARF/CCBHC)
• Review caseload reports and staff schedules to support clinic efficiency
• Manage supply purchasing, receiving, and documentation
• Provide administrative supervision and handle disciplinary actions for clinic administrative staff
• Approve and monitor timekeeping (ADP) and leave requests for administrative staff
• Conduct quality audits of administrative staff in collaboration with Compliance
• Oversee facility needs, including maintenance requests, housekeeping, and safety requirements (e.g., childproofing common areas)
• Coordinate mail, deliveries, and clinic equipment servicing
• Support CARF/licensure inspections and prepare required documentation
• Assist clinic staff with client needs, including intake support and crisis situations
• Maintain daily operational records as required

• Maintain Bed Bug procedures.

• Provide coverage and support for front desk, intake and medical records as needed
• Perform end-of-day facility checks to ensure safety and security
• Complete other duties as assigned

Position Details

• Status: Full-Time (Minimum of 40 hours per week)

Hours:
· Mon, Tue, Wed: 8:00 AM – 4:30 PM
· Thu: 8:00 AM – 5:30 PM
· Fri: 8:00 AM – 3:30 PM
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