RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.
RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.
YOUR RESPONSIBILITIES
Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
Drive sales performance by actively contributing to team goals and supporting overall store success
OUR REQUIREMENTS
1+ years of experience in retail, preferably in home furnishings
Proven success in exceeding sales objectives through relationship-driven selling and product expertise
Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
PHYSICAL REQUIREMENTS
Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines
Maneuver throughout the sales floor and stockroom
Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
Company
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
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