PROJECT MANAGER-SPECIAL DEPT chez City Electric Supply

Description

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.  

About City Electric Supply  

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches worldwide, of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values.  

Summary  

The Project Manager is focused on growing and expanding City Electric Supply’s presence with Strategic and National customers.  The candidate will be working to identify and develop customers located throughout the US utilizing CES’s 550+ US branches and 5 distributions centers.  In this fast-paced position, the ideal candidate will need to be professional, well organized, able to solve problems, and willing to go above and beyond to ensure the customer is satisfied with the services, solutions, and products supplied.   

The candidate will work directly with stakeholders to develop customer-focused solutions enabling us to provide superior service and win business.  The Strategic Accounts Groups is a centralized resource and point of contact for stakeholders enabling us to develop “outside the box” solutions and to leverage our existing nationwide branch network and distribution centers. 

Essential Job Functions  

• Coordinates, participates, and manages all project management documentation internally and externally. 

• Take-offs and product training to acquire industry knowledge 

• Assists lead project manager with clientele support, including but not limited to construction & project schedules, inventory management, and communication internally & externally. 

• Process, expedites & follow through with orders for clients. 

• Monitors project execution from shipment to warranties, coordinates issues with damages, missing products & delivery service failures. 

• Processes RGA/RMA, Credit Memos, Freight Claims, Pick-Up, Storage and any other affiliated tasks associated with post shipment. 

• Works with shipping companies, manufacturers and jobsite for freight issues & special delivery requirements  

• Warranty support between manufacturer and clientele 

• Prepares and distributes weekly expediting reports. 

• Coordinates any additional materials needed 

• Provides O&M manual for all projects, listing warranties for all products provided 

• Assist with quotations, inside sales and new business development  

• Summary & Consolidating billing for projects, based on customers’ requirements 

• Acts as team lead on small projects 

• Ability to develop and maintain positive relations with customers, coworkers, and supervisors. 

• Ability to multi-task and to work effectively in a fast-paced environment. 

• Demonstrates critical thinking and problem-solving skills. 

• Ability to work full-time or overtime, if necessary. 

• Ability to work effectively both independently and as part of a team. 

Qualifications

Education/Experience  

• Lighting and/or Gear estimating experience is preferred 

• 1-2 years customer service experience - electrical/lighting industry preferred 

Competencies  

• A proactive self-starter with the ability to succeed with minimal guidance. 

• Ability to interact and communicate effectively with internal and external clients. 

• Excellent organizational skills with an emphasis on priorities and goal setting. 

• Able to work in a fast-paced environment and deliver commitments internally and to customers. 

• A desire to grow an innovative new division within CES. 

Benefits Offered: 

• Medical, Dental, Vision Insurance. 

• 401(k) company match program. 

• Telehealth. 

• Short-term and Long-term disability insurance. 

• Basic and AD&D Life Insurance paid for by the company. 

• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance. 

• Employee Assistance Program. 

• Mental, physical, financial wellness. 

• Auto and Home Insurance discounts. 

• Paid Time Off and 7 paid Holidays. 

• Paid Pregnancy, Parental, and Adoption Leave programs. 

• Employee Discount Program. 

• Training Programs. 

• Internal growth opportunities in a fast-growing company. 

• In some jurisdictions, state or local laws address sick leave or other leave of absence. The Company complies with all such laws. This policy shall apply only to the extent that it does not conflict with applicable law. 

Supervisory Responsibility  

This position has supervisory responsibilities.  

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing.  The employee must be able to lift and move items up to 50 pounds.    

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.  

EEO Statement  

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.  We support protected veterans and individuals with disabilities through our affirmative action program. 

Attention Applicants  

If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at [email protected] or 1-855-571-2477. 

City Electric Supply is a drug free workplace.  For further information about CES, visit our website at www.cityelectricsupply.com.