- Junior
- Bureau à Bath
Permanent contract, 37 hours per week, 52 weeks per year
Ensure accurate and timely administrative support for the department and to undertake key administrative functions to support the wider College teams.
Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.
Ensure accurate and timely administrative support for the department and to undertake key administrative functions to support the wider College teams.
Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.
If you feel you can make a positive contribution, please complete the application form, making sure you detailing how your qualifications, skills and experience meet the requirements of the role.
The job posting can close as soon as sufficient applications have been received.
Key Responsibilities
1. Student Enrolment Support
Assist with the collection and processing of enrolment applications.
Verify and ensure all required documents are submitted accurately.
Communicate with prospective students regarding enrolment requirements and deadlines.
2. Data Management
Maintain and update enrolment databases and student records.
Ensure data integrity and confidentiality in accordance with institutional policies.
Generate reports related to enrolment statistics and trends as needed.
3. Communication and Customer Service
Serve as the first point of contact for enrolment enquiries via phone, email, and in-person.
Provide excellent customer service to prospective students and their families.
Support at enrolment events and information sessions.
Please see attached for the full Job Description
Skills, Knowledge and Expertise
NVQ 2 qualification or equivalent
Demonstrate E-literacy and competency in
Office365:
- MS Word: A good working knowledge of producing documents and emails.
- MS Excel: Able to create basic Excel formulas, enabling manipulation and dissemination of information
- MS Teams: Able to set up meetings, join and share screen.
- MS Outlook: Able to manage inbox in a timely manner, manage diaries and communicate professionally.
Please see attached for the full Person Specification
Staff Benefits
- Generous paid holiday entitlement of 30 days, exclusive of College closure days and public holidays. Pro rata for part time roles.
- One Selfie Day per year
- Contributory salary pension scheme (Local Government)
- Continuing Professional Development for all staff
- Laptop Salary Sacrifice Scheme
- Cycle to Work Scheme
- Private Healthcare Scheme
- £500 Refer a friend and earn a reward
- Subsidised cafes - at both campuses
- Employee Assistance Programme – Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)
- The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations.
- Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working.
- Discounted treatments at the Academy, Bath Campus
- Free parking at the Somer Valley Campus in Radstock
