Human Capital Operations Professional chez KKR

POSITION OVERVIEW

KKR is seeking a Human Capital Operations Professional to be based in growing Boston, MA office. This role will collaborate closely with the global Human Capital (HC), Corporate Services and Real Estate, and Technology teams to enhance system processes in conjunction with overall goals and objectives.

This role is responsible for ensuring day-to-day execution of and providing HC support to employees for all transactions within Workday. The incumbent will also collaborate with HC colleagues on employee onboarding/off-boarding, processing employee transfers, and general coordination of information to ensure seamless processing of hires, exits, moves, and other transactions both within and outside of the HRIS systems. While the role is primarily focused on the AMER region, the remit is global and will involve close coordination and support across the global HC Operations team.

RESPONSIBILITIES

• Workday Employee Data Management: Process hires, exits, transfers, and other employee data Ensure data is accurate and that processes are moving along efficiently.
• Position Management and Reporting: Support position management and reporting in Workday and Greenhouse, ensuring data is accurate and complete.
• Onboarding and Offboarding Support: Guide new joiners through pre-hire and onboarding processes, and assist leavers as they exit the firm, ensuring a smooth transition.
• Background Checks and Follow-ups: Conduct background checks as part of the hiring process and for compliance-related recertifications and follow up on any discrepancies or required actions.
• Document Collection and Verification: Collect and verify work authorization, visa-related documents, and other necessary paperwork upon the employee’s first day.
• Onboarding Coordination: Coordinate and guide new hires through Workday onboarding processes, ensuring they have a positive and seamless experience.
• Employee Assistance: Assist employees with personal data updates, queries, and HR-related issues as
• Subject Matter Expertise: Become a subject matter expert (AMER focus) in all Human Capital Operations activities and business processes, providing guidance and support to the HR team and employees.
• Process Improvement: Help document, map, and improve HR processes; partner with the Human Capital Systems team to drive changes that enhance efficiency and effectiveness.
• Reporting and Analysis: Help run reports, analyze operational metrics, and communicate insights to support decision-making.
• System Testing and Validation: Participate in testing and validation of system enhancements, ensuring they meet the needs of the firm, with a focus on AMER-specific processes.
• Compliance: Ensure all HR activities comply with local labor laws and
• Collaboration: Work closely with HR teams in other regions to share best practices and ensure consistency in HR operations.

QUALIFICATIONS

•  3-5 years experience in a similar role, preferably in a financial or professional services
• Strong working knowledge of MS Must be skilled with Excel.
• Understanding of HR processes and regulations in the AMERICAS
• Experience managing processes and data in Workday, Greenhouse ATS, and ServiceNow strongly
• Excellent organizational and time management

COMPETENCIES FOR SUCCESS 

• Clear intellectual curiosity with the drive and potential to succeed in a fast-paced work
• Systems thinking – willing to learn the end to end processes, think about what can be done better, and surface issues and inefficiencies.
• Self-starter – someone who “rolls their sleeves up and gets things done”; has high energy; a strong work ethic; displays the ability to work independently; be creative; and entrepreneurial.
• Organized, detail oriented, and proactive problem-solving- surfaces concerns and offers potential solutions.
• Displays maturity and judgment, in particular with regards to handling sensitive information and data. Maintains confidentiality while exercising discretion at all times.
• Team-player – willing to pitch-in when needed to help on projects, tasks and initiatives, as and when needed; enjoys working in a collaborative and collegial environment; humble and enthusiastic with the desire to learn.

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