INSIDE SALES DEVELOPMENT REPRESENTATIVE chez Metalcraft

Join a Team That Drives Growth and Innovation!

Inside Sales Representative

Are you passionate about sales, customer engagement, and making a real impact? Metalcraft is expanding and looking for a motivated Inside Sales Representative to help us grow our business by connecting with prospects, nurturing leads, and delivering outstanding service. If you're a proactive communicator with a knack for building relationships and solving problems, this is your opportunity to thrive!

What You’ll Do

• Engage and Qualify Leads: Evaluate inbound inquiries and marketing-generated leads to identify growth opportunities.
• Self-Starter – You are able to generate contacts and leads enhancement with minimal supervision and direction.  
• Generate New Business: Conduct outbound calls to uncover new prospects and expand our customer base.
• Support Key Accounts: Manage and grow existing accounts with a focus on long-term relationships.
• Sales Operations: Prepare quotes, enter orders, and ensure accurate data entry in our ERP system.
• Customer Service Excellence: Provide responsive and knowledgeable support to customers across multiple channels.
• Product Expertise: Become a go-to resource for our UID and RFID solutions.
• Ecommerce Support: Assist with online sales platforms and digital customer experiences.
• Team Collaboration: Step in to support territories when needed and contribute to special projects.
• Process Improvement: Help document and refine standard operating procedures.
• CRM Management: Keep Salesforce updated with accurate customer and sales data.

What You Bring

• Excellent communication and interpersonal skills, you like to be proactively going after the opportunities to grow!  

• Understands technical specs and customer requirements.

• A proactive, customer-first mindset.  

Qualifications

• Computer skills are required as this is in front of a computer for your day; experience with Salesforce or other CRM programs is beneficial to being considered for the role.

• Participation in sales training or seminars is a plus.

Experience

• Preferred 2–4 years in sales, customer service, or a public-facing role.

Why Consider Metalcraft

 In addition to being rock-solid and rapidly growing, Metalcraft is recognized throughout North Iowa as a Top Workplace in the Advanced Manufacturing sector with competitive pay, great benefits, stable work environment, and opportunity to grow and advance your career. Our Employees (Member-Owners) can have direct benefit and input in decisions, ideas, you will be heard!  

Metalcraft is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.