Medical Office Support, Oregon Allergy Associates chez Praxis Health

Job Description:

Oregon Allergy Associates, of Praxis Health is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full-time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

 

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Pay: $19-$23 depending on experience

 

We invite you to watch this short video to see what makes the Praxis Health family so special: Watch Here

 

In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

 

Must have an aptitude to learn and a passion to serve others. Must be someone who thrives in a busy, fast-paced environment. Must have exceptional customer service skills, be highly organized, and detail oriented.

 

Why Join Us?

• Full-time, Monday–Friday schedule (no evenings or weekends)

• Competitive hourly pay based on experience

• Comprehensive benefits, including medical, dental, and vision coverage with in-network and custom network discounts

• 401(k) with discretionary employer match

• Paid time off and employee wellness perks

• Free in-house clinical diagnostic laboratory testing

• Supportive, collaborative team environment

• Opportunities for training, growth, and career development in a specialty medical practice

• The chance to make a meaningful difference in patients’ lives every day

 

If you're ready to join a dynamic healthcare team, we’d love to hear from you!

 

• Greets, screens and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service. 
• Prepares and processes correspondence. Answers routine medical administrative inquiries. 
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff. 
• Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists establishing office systems. 
• Assists in the care and maintenance of office equipment. 
• Performs medical receptionist duties as necessary.
• Reliable attendance and presence at work.

Minimum Qualifications:

Education and/or Experience                                            

• High school diploma or general education degree (GED).
• Minimum 1 year of experience in a medical office setting supporting front desk. Specialty clinic scheduling experience preferred.

Knowledge, Skills, and Abilities:

• Welcome and check in patients with professionalism and warmth

• Answer and manage multi-line phone system; direct calls appropriately

• Schedule, confirm, and manage patient appointments

• Collect, verify, and update insurance and patient information

• Process payments and reconcile daily transactions

• Maintain accuracy and confidentiality in electronic health records (EHR)

• Collaborate with clinical staff to support efficient patient flow

• Provide administrative support and assist with special projects as needed

• Previous medical office or front desk experience required

• Strong organizational skills with the ability to multitask in a fast-paced environment

• Excellent verbal and written communication skills

• Professional, reliable, and team-oriented work ethic

• High school diploma or equivalent required

•  

About Us:

Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

 

The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.

 

We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.

 

Come see how healthcare is done right!

General Physical Requirements:

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.

Equal Opportunity Statement:

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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