Business Analyst, Flexible Living & Revenue Strategy chez Equity Residential
Equity Residential · Chicago, États-Unis d'Amérique · Hybrid
- Professional
- Bureau à Chicago
Equity Residential (EQR) is a leading REIT based in Chicago, with high-quality apartment properties in major cities like New York, Boston, and San Francisco. The company promotes a culture of innovation, collaboration, and community, where employees are valued and encouraged to make an impact. EQR is committed to providing exceptional living experiences, helping residents “Live Remarkably” while offering a supportive and rewarding workplace.
As an Analyst on the Flexible Living Solutions team, you will help shape the future of how people live and thrive in our communities. This role supports programs and initiatives that provide flexible, dynamic alternatives to the traditional 12-month lease. As part of the broader Revenue Strategy organization, you will also contribute to established streams of ancillary income—such as laundry services—while helping to identify and grow new sources of value.
We are on a mission to redefine modern living, and we’re seeking an Analyst who is curious, driven, and enthusiastic about making that vision a reality.
Please Note: This role requires on-site presence at our downtown Chicago corporate office location, from Monday through Thursday. Employees have the option to work remotely on Fridays.
WHO YOU ARE
- Knowledgeable, Analytical, and Intellectually Curious. You are comfortable analyzing data sets, spotting trends and synthesizing relevant observations. You like thinking outside the box to come up with innovative points of view.
- Organized and Confident. You are flexible, composed, and able to prioritize multiple tasks and deadlines simultaneously. You handle pressure well and do so with confidence.
- Solution and Results-Oriented. You demonstrate a sense of urgency to drive great results, while being precise in executing your work.
- Strong Communicator. Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels and various teams within the organization.
- A Trusted Team Player. You enjoy partnering with others and building constructive working relationships. You are accountable to your teammates and follow through on commitments.
- Passionate. Motivated. Eager to Learn. You are resourceful, ask smart questions, challenge the status quo, and regularly seek to understand. You invest extra energy to reach your goals. And when a special project arises, you volunteer!
WHAT YOU’LL DO
- Support common area rental initiatives. Track and optimize listing performance. Identify, build, and maintain rental space listings posted on third party rental platforms. Provide on-site team support and guidance. Produce and present program reporting and updates.
- Support resident hosting initiatives. Draft and deploy internal and resident program communications. Track and report program metrics, revenue, and expense. Respond to internal and resident inquiries. Audit program activities for financial accuracy and compliance.
- Coordinate and support short-term rental (STR) units. Support day-to-day operations by meeting with third-party managers, housekeeping providers, on-site staff, and internal stakeholders. Ensure smooth, consistent execution and deliver reporting on program performance.
- Develop and maintain databases and trackers of vendor and property data, open issues, program changes, project implementations, etc.
- Perform data collection and analysis on program results to help make decisions, address problems and issues, and identify opportunities for initiative improvement.
- Create engaging presentations and related communications to highlight program results to key internal and external stakeholders.
- Manage vendor relationships and day-to-day program functions ensuring desired flexible living initiative outcomes and goals are met.
- Serve as the go-to liaison to triage and resolve large-scale or complex requests, questions, issues, etc.
- Suggest process improvements that result in better visibility and more effective management of resources and/or reduced costs and directly implement those recommendations.
- Support special projects and ad hoc requests, as needed.
PREVIOUS EXPERIENCE & REQUIREMENTS
- Bachelor's Degree and 2-3 years of professional experience, with an emphasis in business, operations, or real estate or previous professional experience in property management or other corporate roles preferred.
- Interest and knowledge of real estate, hospitality, and/or travel industries.
- Demonstrate a high degree of flexibility, intuitiveness, conceptual thought processes, and exemplary organizational skills to support simultaneous project management.
- Analytical skills are necessary, with proficiency in Excel and Google Suite, and project management applications.
- Demonstrated ability to quickly master additional skills relevant to the role. Comfortable utilizing and learning new technologies and software programs.
- Strong verbal and written communication skills with the ability to interact effectively with all levels of the organization and translate numerical/technical data into clear written, verbal, and presentation communications.
- Must be able and willing to work in the Chicago corporate office 4 days a week (Monday-Thursday) and attend in-person company and industry events.
- Available for potential project or conference related travel (less than 5% a year).
Salary: $68,900 - $84,000 per year; in addition to base salary, a discretionary annual bonus of 10.5% is provided.
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
Highlights of the wellbeing benefits for Full-time employees include:
- Physical Wellbeing: Medical, dental, vision care and wellness programs
- Social Wellbeing: Paid holidays, annual vacation time, paid sick leave, new parent benefits, adoption assistance
- Financial Wellbeing: Competitive Compensation, 401(k) Retirement Savings Plan, Rent Discounts, FSA/HSA, and company-paid life & disability insurance
- Community Wellbeing: Paid Community Service Hours
- Career Wellbeing: Leadership Development, Tuition Assistance
Learn more about our Total Wellbeing program here.
Equity Residential is an Equal Opportunity Employer. We are committed to equal employment opportunities for all job applicants and employees. No job applicant or employee will be discriminated against because of race, religion, color, sex, sexual orientation, gender, sexual/gender identity, age, disability, pregnancy, national origin, military or veteran status, or any other characteristic protected by applicable law. Equity Residential is committed to hiring a diverse workforce.Equity Residential has a smoke-free workplace environment.
Company
Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.
Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver – provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.
Equity Rewards
When you join Equity Residential, you won’t be treated as simply another employee — you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.
We recognize that everyone has different needs outside of work. That’s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program here.
Equity Values
At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value — in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.
All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.
