Housekeeping Shift Manager chez Grand Sierra Resort

JOB TITLE: Housekeeping Shift Manager

Job Description: 

This position is responsible for the daily operation of the housekeeping department. Must ensure the overall cleanliness of guest rooms and common areas are well maintained.

Job Focus:

Focus is on, but not limited to the following:

·         Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreements

·         Directs all Housekeeping staff ensuring that hotel standards are maintained and exceeded

·         Evaluates safe work practices in job performance reviews

·         Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of resident areas and rooms for sanitation, order, safety and proper performance of assigned duties

·         Assures that Housekeeping staff follows established safety regulations in the use of equipment and supplies at all times

·         Inspects all VIP level guest rooms prior to arrival

·         Supports the Housekeeping Supervisor with guest concerns

·         Expedites and monitors turn of guest rooms to the Front Desk

·         Monitors daily productivity and quality assurance of employee to ensure standards are being maintained

·         Must have good understanding and working knowledge of chemicals, cleaning supplies, and techniques/equipment including SDS, OSHA guidelines would be beneficial

·         Requisitions all Housekeeping supplies and equipment and maintains adequate inventory levels to provide a clean, safe and comfortable environment

·         Maintain daily payroll records

·         Maintain departmental paperwork

·         Coordinates repair needs with Maintenance and Public Area departments

·         Any project assigned by management

Desired Qualifications:

·         Minimum four (4) years related housekeeping management experience in a resort establishment

·         Two to Three (2-3) years’ experience in a supervisory capacity inside a Union Casino/Resort environment is a plus

·         Must possess leadership ability and willingness to work harmoniously with and to supervise professional and non-professional personnel

·         Good human relation skills, strong verbal and written communication skills to effectively deal with people at different organizational levels both inside and outside the company

·         Must have well developed problem solving skills and ability to develop conceptual alternatives

·         Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices

·         Bilingual in Spanish and English preferred

·         Must be 21 years of age or older