Retail Sales Clerk chez Cabot Citrus Farms

Cabot 

Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. 

Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings. 

Cabot Citrus Farms 

Cabot’s first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future. 

Position Overview 

The Retail Sales Associate will work closely with their team members and report directly to the Retail Manager. They will be ultimately responsible for working closely with customers to determine their needs. They will also be responsible for ensuring the store is appropriately stocked with merchandising.  

Key Responsibilities 

• Ensure high levels of customer satisfaction through excellent sales services. 
• Assess customers’ needs and inform them of product features. 

• Welcome customers to the store and answer their queries 
• Drive sales through the engagement of customers, suggestive selling, and sharing product knowledge 
• Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
• Maintain in stock
• Assists with inventory, including receiving and stocking merchandise
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchase
• Handle returns of merchandise
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest

Qualifications 

• High school diploma
• 1-3 years of retail experience
• Proven work experience as a Retail Sales Associate, Sales Representative, or similar role
• Familiarity with POS (Point of Sales)
• Basic understanding of sales principles and customer service practices
• Excellent communication skills
• Outstanding customer service skills

• Ability to work a flexible schedule
• Ability to upsell

Working Conditions 

• Primarily based in a retail environment, overseeing store operations and staff. Occasional outdoor exposure to heat, sun, wind and cold
• Full-time schedule, including weekends and holidays, to align with store hours
• Fast-paced atmosphere requiring adaptability to changing retail trends and demands
• Frequent interaction with customers, employees, and vendors to enhance the shopping experience
• Responsibilities may include managing inventory in various storage areas and the sales floor
• Potential travel to multiple store locations for oversight and training
• Adherence to safety and security protocols to ensure a safe shopping environment for staff and customers
• Ability to push, pull, and/or lift 50 pounds

Benefits 

We offer a comprehensive benefits package, including: 

• Health, Dental, and Vision Insurance
• 401(k)
• 10 Paid Vacation Days
• 5 Paid Sick Days
• 14 Company Holidays

• Maternity and Paternity Leave
• Complimentary Staff Lunch
• Early Earned Wage Access
• Golf Privileges
• Employee Discount Program
• And much more!

Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that! 

If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property! 

Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.