Information Technology Specialist chez Department of Justice

Top Secret

Duties

If selected, you will serve as an Information Technology (IT) Specialist for the United States Attorney's Office for the Western District of Washington. You will be responsible for providing technical and advisory assistance to support the information management needs of the District. At the full performance level, typical work assignments will include: Managing accounts, network rights, and access to systems and equipment; Diagnosing and resolving problems in response to customer reported incidents; Installing, configuring, troubleshooting, and maintaining customer hardware and software; Providing for customer training including orientation for new users; Maintaining network architecture and infrastructure, to include configuring and maintaining servers, hubs, routers, and switches; Designing, developing, testing, and implementing internet, intranet, and extranet activities, to include technical management of websites; and Implementing programs to ensure users are aware of, understand, and adhere to systems security policies and procedures. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Qualifications

GS-7: To be eligible at the GS-7 level, you must possess the Basic Requirement meet at least ONE of the following conditions as defined below: Specialized Experience, Education, or Superior Academic Achievement. Specialized Experience: One full year of specialized experience equivalent to the GS-5 level in Federal Service. Specialized experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Examples of specialized experience include: performing entry-level work assignments associated with the day-to-day operation and administration of IT systems within an organization; installing, configuring, and upgrading commonly used hardware and software systems; providing user training on routine hardware, software, and internet applications; maintaining and controlling equipment inventories; and maintaining IT systems security documentation. Education: One full year of graduate level education in a related field (e.g. Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management). Education at the graduate level must be in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position. Superior Academic Achievement: To qualify based on superior academic achievement, you must have completed the requirements for a bachelor's degree in a related field (or expect to complete within 9 months) from an accredited institution AND have one of the following: Class standing -- must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. OR Grade-point average (G.P.A.) -- must have a grade-point average of: a. 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or b. 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. OR Election to membership in a national scholastic honor society. For details, please refer to https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/. GS-9: To be eligible at the GS-9 level, you must meet at least ONE of the following conditions as defined below: Specialized Experience OR Education. Specialized Experience: One full year of specialized experience equivalent to the GS-7 level in Federal Service. Specialized experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Examples of specialized experience include: providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems; providing technical support services to coordinate teleconferences and distance learning activities; distributing and installing new or upgraded software to ensure customers receive current versions of supported software; monitoring compliance and maintaining assigned information systems security procedures; and carrying out server maintenance functions using basic Internet server maintenance techniques. Education: One of the following types of education in a related field (e.g., Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management): a Master's or equivalent graduate degree (such as an LL.B.); OR 2 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields above OR must have provided a minimum of 24 semester hours in one or more of the fields above and must have required the development or adaptation of applications, systems, or networks. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov OR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Other Information

Recruitment incentives may be authorized if this position is determined to be difficult to fill, if supported by the skills of the selected candidate, and subject to the availability of funds. A relocation incentive may be considered as appropriate based on qualifications. Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.