
Accounting and Sourcing Coordinator chez Accommodations Plus International
Accommodations Plus International · Sydney, Australie · Hybrid
- Junior
- Bureau à Sydney
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Learn the client’s business and support Account Manager/Directors (s) in meeting deliverables.
- Support and help prepare client communications, ranging from weekly WIP meetings.
- Become knowledgeable with API technology platforms for the Account Management department.
- Assist the Account Manager/Directors (s) with day-to-day items.
- Maintain spreadsheets and update databases with information.
- Other job duties may be assigned when needed, based on the client’s or API’s needs.
- Salesforce – Enter contracts, audits
- Salesforce – task force/projects/audits not airline specific
- Schedule acknowledgements
- Over max caps
- Relocations
- Minutes at Account Management meetings
- New hotel and GT training/ACES training
- E-invoice training
- Respond to all MCC Complaints within SLA timelines
- CrewCare reporting (SLA Management)
- MCC Implementation – collecting RFI’s and audits
- Accounts Receivable & Airline Payment Assistance
- Internal audits ACES, CrewCare, SalesForce, HotelExpress
- Special projects
- Undertake COA analysis
- Support Ground Transportation Management
- Out of office contact for account managers
- Set up Site inspections for our clients
- Competencies
- Problem Solving
- Building Relationships
- Strategic Thinking
- Results Driven
- Customer Focus
- Technical Capability
- Communication Proficiency
Required Skills, Education and Experience
- Minimum High School Diploma
- At least 1 year of travel industry experience, working closely with airlines and/or hotels, is a must
- Strong computer skills, with an emphasis on Microsoft Office products, especially Excel
- Exceptional verbal and written communication skills
- Customer service and client relationship skills
- Flexible to work after hours based on business demand
- Attention to detail and the ability to produce high-quality work are a must.
- Ability to understand and work with diverse cultures here and abroad.
- Organised self-starter who can effectively manage workload in a fast-paced atmosphere and be able to accomplish goals.
- Able to multitask and work well under strict deadlines in a fast-paced environment
- Ability to positively present API in customer-facing situations.
- Ability to work with and understand diverse cultures here and abroad.
- An organised self-starter who can work proactively and independently.
Full time, Monday through Friday, normal core business hours and as needed on nights and weekends unless otherwise specified. This is a hybrid role which requires working from the office 3 days per week (Tuesday - Thursday), WFH optional on Monday & Fridays.
Supervisory Responsibility
None
Travel Requirements
This position may require travel from time to time within APAC region.
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