Administrative Assistant/Office Manager chez Sandestin Golf and Beach Resort

Be part of the Banquets team at Sandestin Golf & Beach Resort, a premier 2,400-acre destination stretching from the Gulf of Mexico to the Choctawhatchee Bay. Our resort is home to 90,000 square feet of event space, hosting everything from elegant weddings to large conferences. You’ll enjoy being part of a dynamic team that brings unforgettable events to life, all while working at one of Florida’s most iconic and celebrated resorts—with access to great perks, discounts, and career growth opportunities.

JOB DUTIES:
 The following reflects the primary responsibilities of the Administrative Assistant/Office Manager position, though additional tasks may be assigned as needed:

• Answer and direct incoming calls, provide information to callers, and place outgoing calls.
• Respond promptly and courteously to guest inquiries or complaints, referring issues to the appropriate individual(s) when necessary.
• Prepare, compose, and type correspondence, reports, and other documents.
• Perform general office support functions, including copying, faxing, filing, and ordering office supplies. Proficiency using Excel.
• Process invoices and purchase requests.
• Coordinate travel arrangements and hotel accommodations.
• Manage incoming and outgoing mail.
• Provide meeting support, which may include:
  • Scheduling and coordinating meetings and conference rooms.
  • Arranging audio/visual equipment and refreshments.
  • Taking meeting minutes when requested.
  • Acting as liaison with other departments and outside agencies.
• Handle sensitive and confidential information with discretion.
• Assist with special projects and additional administrative tasks as assigned.
• Oversee department administrative duties including payroll, scheduling, time-off requests, section assignments, and early outs.
• Ensure compliance with all Title 26 policies and procedures.

SKILLS & QUALIFICATIONS:

• Ability to thrive in a fast-paced environment.
• Proficient in handling multi-line phone systems and standard office equipment.
• Strong organizational and multitasking abilities with proven attention to detail.
• Excellent oral and written communication skills, including the ability to write professional memos, letters, and reports.
• Intermediate proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Access, and Visio.
• Strong analytical and problem-solving abilities, including summarizing data for reports.
• Demonstrated ability to manage sensitive information with confidentiality.
• Solid organizational skills and proven success in working methodically and efficiently.
• Knowledge of Title 26 regulations preferred but not required.

EXPERIENCE:

• Minimum of two years of administrative experience in a complex organization, or an equivalent combination of education and experience.
• Strong typing skills.
• Proficiency with Microsoft Word, Excel, and Outlook required.

EDUCATION:

• High School Diploma or equivalent combination of education and experience.

PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:

The physical demands described here represent those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.

• Work is performed in an office setting and throughout the property in various locations.
• Must be able to tolerate varying conditions of noise, temperature, lighting, and air quality.
• Noise level is moderate in the office, increasing to loud on the casino floor. Smoking may be present in casino environments.
• Frequent interaction with executives, management, applicants, team members, and guests is required.
• Requires prolonged sitting, standing, mobility, bending, and reaching.
• Ability to transport, push, pull, and maneuver items weighing up to 25 lbs.
• Requires use of standard office equipment, eye/hand coordination, and basic math skills.
• Must be able to read and interpret written materials, including policies, procedures, daily memos, MSDS sheets, and other instructions.
• Compliance with all policies, procedures, and safety standards is required.

EOE M/D/F/V