- Junior
- Bureau à Huntsville
ECS is seeking a System Administrator 2 to work in our Huntsville, AL office.
Overview:
This is an exciting opportunity to support one of the world’s premier law enforcement organizations. In this role, you'll contribute directly to mission-critical operations, providing technical support to agents, analysts, and professionals combating terrorism, cyber threats, espionage, and major criminal activity.
We are looking for candidates who are detail-oriented, customer-focused, and committed to delivering high-quality technical support in a fast-paced, 24/7 environment. You’ll play a vital role in supporting the technology that powers national security efforts.
About the Role:
This position is part of a 24/7 operations team. Flexibility to work other shifts, including weekends and holidays, may be required based on mission needs. Training and additional duties may be assigned during alternate shifts as needed.
Key Responsibilities:
- Support Watch Operations by monitoring system health, responding to alerts, and escalating critical issues as needed in a 24/7 operational environment
- Install and configure software and hardware systems
- Manage and maintain Active Directory functions (e.g., password resets, account unlocks)
- Provide support for mobile devices and related technologies
- Diagnose and resolve issues related to Microsoft applications
- Monitor, manage, and optimize network servers and IT tools
- Troubleshoot system outages and performance issues
- Maintain system security through access controls, backups, and firewalls
- Perform system upgrades, patches, and hardware refreshes
- Train end users on new technologies and system features
