Assistant Manager, Fleet Services chez Metropolitan Airports Commission, MN

About the Department

The Assistant Manager of Fleet Services is a position where you can contribute to critical airport functions while working in a collaborative, inclusive, and service-driven environment. Under the general direction of a Field Maintenance Operations Manager, this position oversees and directs the daily duties for the fleet department at the Minneapolis St. Paul International Airport. Assistant Managers direct and supervise skilled mechanical work on automotive equipment, including but not limited to trucks, snowplows, sanders, sweepers, mowers, police vehicles, airport rescue and firefighting (ARFF) equipment, and miscellaneous airport equipment. Assistant Managers supervise and direct the work of assigned staff, assign duties and hours of work, and delegate responsibilities to subordinates.

Assistant Managers are responsible for the safety of employees and equipment in the performance of all duties. Assistant Managers perform inspections and prepare required reports. Assistant Managers must be familiar with all phases of mechanical work performed on MAC vehicles. Assistant Managers supervise the maintenance and overhaul of diesel and gasoline engines, chassis units, electrical, ignition, fuel, exhaust, cooling, lubricating and hydraulic systems. 

Assistant Managers assist the Field Maintenance Operations Managers in the performance of all designated job functions, and in the absence of the manager, may assume full responsibility for completion of tasks.  Assistant Managers collaborate closely with internal and external stakeholders to meet customer needs and uphold MAC’s Purpose and Values. Additional duties may be assigned as needed.

Work Schedule

Assistant Manager positions typically work in alignment with the day shift, generally 6:00 am - 2:30 pm, or with the night shift, generally 10:00 pm - 6:30 am. Shifts are bid twice per year, based on seniority. Assistant Managers are subject to call-in in the event of any emergency condition, including snow and ice control operations.

Application Information

This is a safety-sensitive position which will require a pre-employment drug screen.

To apply: Click the "Apply" link located above the position description, log-in and follow the instructions provided. Applications will be accepted until 3:00 p.m. on Thursday, September 18, 2025.

The Metropolitan Airports Commission (MAC) owns and operates one of the nation’s largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC’s airports connect the region to the world and showcase Minnesota’s extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year. 

MSP Airport is frequently recognized as one of the nation's leading airports. MSP Airport earned the No. 1 ranking in customer satisfaction among mega airports (33 million or more passengers per year) in the J.D. Power 2024 North America Airport Satisfaction Study. MSP achieved the highest customer satisfaction ratings for each of the seven airport dimensions that form the basis for the overall award. 

Position Duties

RELATIONSHIPS

Supervisory – Reports to the assigned Field Maintenance Operations Manager. Has direct supervisory responsibility for assigned mechanics, equipment service workers, parts room technicians, machinist/welders, and occasional field maintenance employees.
Organizational – Works frequently with Field Maintenance and Fleet staff, Integrated Operations, Landside Operations, Public Safety, and other MAC departments submitting automotive or maintenance equipment for servicing. On occasion work with MAC managers and supervisors on operational needs.
External Business – Frequent contact with vendors of automotive and/or mechanical parts and service.

JOB DUTIES

People Leadership

• Integrate MAC's Mission, Values, and Strategic Goals into areas of responsibility and promote a respectful and inclusive workplace that reflects these principles.
• Supervise, direct, and assign the work schedules and activities of assigned staff to ensure service and operational standards are met.
• Create and maintain a productive, inclusive, and rewarding work environment that encourages employee engagement and performance.
• Conduct regularly scheduled meetings with employees to communicate work plans, address issues, and provide other appropriate information.
• Support staff development through timely performance feedback, coaching, and recognition of employee achievements.
• Facilitate effective working relationships among department employees to support collaboration and operational success.
• Participate in the hiring, reassignment, promotion, recognition, discipline, suspension, and termination processes for assigned employees in coordination with department leadership and the Human Resources Department.
• Ensure compliance with MAC’s Human Resources and departmental policies and supervise assigned staff in accordance with applicable regulations, policies, and collective bargaining agreements.
• Communicate clear performance expectations and standards to employees.
• Complete employee probationary and annual performance recaps and conduct performance review discussions.

Administrative Duties 

• Assist department leadership in budget preparation for the purchase/lease of maintenance equipment and vehicles.
• Monitor warranty and recall documentation of equipment and vehicles.
• Assist with the acquisition and up-fitting process and facilitate delivery and in-service schedule for MAC departments including assembly, pre-delivery inspections, final delivery inspection and user/mechanic training.
• Research and evaluate new technology, materials, tools, procedures/practices, and equipment for fleet.
• Assist in maintaining department compliance with MAC policies & procedures.
• Coordinate repairs and upgrades for the 800 MHz and FAA radios.
• Coordinate annual inspection for Vehicle Movement Area Transponder (VMAT) GPS vehicles.
• Appraise accident damage of vehicles/equipment and schedule repairs with external body shops to get accident damage repaired.

• Examine and complete reports on vehicles/equipment repaired.

• Work with state insurance appraiser with related accident claims.
• Coordinate and provide assistance to mechanic staff at reliever airports.

Snow and Ice Removal

• Determine shop complement and initiate crew call-backs in coordination with department leadership.
• Assign employees to vehicle and equipment repairs in accordance with departmental guidelines. 
• Monitor, report, and eliminate unsafe conditions in accordance with Snow Control Center guidance.
• During snow events, assist with or assign employees to escort delivery duties.
• Monitor inventory for cutting edges and replacement broom brushes.
• Maintain the knowledge and ability to operate all vehicles in the Field Maintenance snow removal fleet. 

• Coordinate all phases of MAC vehicle and equipment maintenance.
• Supervise the removal and replacement of engines on automotive equipment.
• Supervise the inspection, adjustment, repair, and/or replacement of parts, including valves, pistons, and main bearing assemblies.
• Supervise and assist with related machine work.
• Supervise acetylene and arc welding.
• Supervise removal and overhaul of chassis units, including but not limited to brake systems, transmission differentials, and front and rear axles.
• Supervise and inspect the adjustment and repair of systems such as lubricating systems, cooling systems, fuel systems, exhaust systems, and hydraulic systems.
• Supervise the repair and overhaul of mechanical attachments to automotive equipment such as snowplows, sweeper attachments, mowers, sanding equipment, firefighting and crash rescue equipment, and police vehicles.
• Coordinate annual inspections of Fire Department ARFF crash vehicles, engine pumper trucks and runway friction testers.
• Ensure all repair work performed in shop for completeness including physical inspections and possible road tests before vehicle is returned to user departments.

General Maintenance and Training

• Coordinate work orders with MAC Facilities related to Field Maintenance building issues.
• Coordinate with the MAC Safety and Environmental departments to ensure adherence to all legal requirements.
• Instruct and train employees in departmental standard operating procedures and programs.
• Instruct or coordinate training for department employees in the operation of all vehicles in the Field Maintenance fleet.
• Attend meetings and training as directed.
• Maintain communication channels upward and downward in the organization.
• Assist other areas as directed by department leadership. 
• Monitor hazard waste usage in the shop for Environment Department.
• Approve the purchases of equipment, parts, and miscellaneous materials under the oversight of the Field Maintenance Operations Managers.
• Coordinate renewal and updated software subscriptions of shop laptops.
• Monitor and assign work orders for the Weld Shop.
• Serve the public, maintain operational safety, maintain airport aesthetics and appearance, and operate in a cost-effective and fiscally responsible manner.
• Other duties as assigned.

COMPETENCIES

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Directs Work - Providing direction, delegating, and removing obstacles to get work done
• Ensures Accountability - Holding self and others accountable to meet commitments
• Drives Results - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Courage - Stepping up to address difficult issues, saying what needs to be said
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity

Minimum Qualifications

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Two years of experience in airport field maintenance vehicle and equipment repair and maintenance procedures OR five years of experience in skilled mechanical repair and diagnostics, including equipment described within the job description.
• Two years of supervisory experience where the primary duties included hiring, delegating, coaching, rewarding and disciplining employees OR in lieu of supervisory experience, MAC employees may attach a copy of their Supervisory Skills Development Program Certificate that was completed within the last 4 years to meet this requirement.
• Professional knowledge of the safe operation of vehicles and the tools and equipment used in their repair and maintenance. 
• Ability to read and interpret hydraulic, pneumatic, and electrical schematic drawings.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively both orally and in writing.
• Basic skill level using Microsoft Word, Excel, and Outlook.
• Experience with documentation, scheduling, and correspondence.
• Ability to maintain strict confidentiality regarding employee information.
• Valid state-issued driver’s license with a satisfactory driving record.
• Ability to respond to emergencies or snow events during off hours.
• Valid MSP AOA driver’s license or able to obtain the license within 30 days of hire.

DESIRABLE REQUIREMENTS

• Bachelor’s degree in aviation management, business or public administration, fleet management, transportation, or a related field.
• Trade School Certification or equivalent education.
• Knowledge of airport maintenance operations, i.e., snow removal, concrete and bituminous repair operations, and general field and/or fleet maintenance.
• Experience with programs relating to fleet maintenance or inventory control.
• Knowledge of operational procedures on an airfield.
• Experience managing the use and allocation of company assets and resources. 
• Experience in a supervisory role in a public sector organization with union-represented employees.
• Possession of a Class A -OR- Class B Commercial Driver’s license (CDL) with airbrake endorsement.
• Working knowledge of FAR Part 139 and 49 CFR 1540/1542.
• Training in National Incident Management Systems (NIMS).