Operator Day Shift chez McKesson

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:  Under supervision of a Lead or Supervisor, receives and responds to incoming telephone calls, faxes, emails and/or written correspondence for the purpose of providing information and assistance to customers.  Works with various departments within the organization to resolve customer inquiries and issues.

Job Responsibilities: 
• Answers incoming telephone calls, faxes, emails and/or written correspondence for the purpose of providing information and assistance to customers;
• Works with various departments within the organization to resolve customer inquiries and issues;
• Identifies opportunities for improvement and assists in implementing process improvements;
• Maintains current knowledge of products, services, policies and procedures in order to provide accurate information to customers;
• Participates in training programs designed to improve performance;
• May lead or mentor new employees as directed by management.

Qualifications:
• High school graduate or equivalent;
• Excellent verbal and written communication skills;
• Strong organizational and follow-through skills;
• Ability to work independently and as part of a team;
• Experience working with diverse personalities and situations in a professional manner;
• Must be flexible to work a combination of shifts during the business’ hours of operations, which include nights, weekends and holidays.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!