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Telecommunicator I chez City of Reading Police Department

City of Reading Police Department · Reading, États-Unis d'Amérique · Onsite

$53,185.00  -  $53,185.00

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TELECOMMUNICATOR I

JOB VACANCY #: JV 2025-1 (Revised)

THE POSITION OF: Telecommunicator I

DEPARTMENT/DIVISION OF: Police

FLSA CLASSIFICATION:  AFSCME 2763 – Rank & File

SCHEDULE: Full-time (3:00 – 11:00 PM)

SALARY: CBA

POSTING DATE: September 3, 2025

 

POSITION SUMMARY:

The Telecommunicator I is responsible for answering emergency and non-emergency calls and monitoring various systems.

 

Typical job duties may include but are not limited to:

  • Handling emergency/non-emergency calls and additional requests for police service.
  • Successfully operate various systems, software, and radio console equipment.
  • Apply policies, procedures, and guidelines relating to emergency/non-emergency situations.
  • Ability to exercise sound judgment and stay calm under stressful situations in order to provide prompt responses to emergency situations.
  • Ability to lead, provide direction, and assist other department personnel in various situations when needed.
  • Work closely with other police divisions or agencies to ensure information is communicated efficiently.
  • Complete department training, testing and required certifications.
  • Ability to work mandatory overtime to maintain minimum manning with as little as one hour notice.
  • Work schedules are set based upon the department needs and seniority.
  • Must be able to work nights, weekends, holidays, and overtime.
  • Maintain security clearances to access Criminal Justice Information Systems (CJIS).
  • Maintain confidentiality at all times.
  • Uphold a professional work environment. 
  • Perform other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • Must be at least 18 years old.
  • High school diploma or equivalent required. 
  • Successfully pass a thorough background investigation, drug screening and maintain a clear criminal background.
  • No FELONY or MISDEMEANOR.
  • Ability to type 35 wpm with accuracy.
  • Pass the pre-hire Critical assessment test; scoring at least 85% or higher.
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