Homeoffice Hire Ready Coach chez Propel America

Hire Ready Coach

Application deadline: 9/26/25

Location: National (remote)

About Us

Propel America addresses a broken workforce system that fails both young adults and healthcare employers, sidelining talented individuals from entering healthcare careers and contributing to critical workforce shortages that threaten community health. Propel’s work centers on bridging this gap by creating alternative, debt-free career pathways into healthcare for young adults ages 18–26, particularly those from underrepresented and low-income backgrounds, while helping employers access the trained, diverse talent they urgently need. Today, over 13 million young adults in the U.S. are either not in school, not working, or stuck in low-wage jobs with little room for growth. Traditional college remains financially and logistically out of reach for many, especially young people from low-income communities, forcing them into a false choice: sacrifice income to pursue an expensive degree or remain in low-wage work without upward mobility. At the same time, systemic barriers, such as limited exposure to healthcare roles, low visibility of alternative pathways, and a lack of representative mentors, prevent many high school graduates from entering the healthcare field.

Meanwhile, healthcare employers face compounding workforce shortages. The Bureau of Labor Statistics projects a 13% growth in healthcare jobs from 2021 to 2031, translating to nearly 2 million openings annually. Many of these are middle-skill roles, which represent over half the U.S. labor market but remain unfilled due to a lack of training infrastructure. Employers often contend with high turnover in entry-level positions yet underinvest in structured career advancement pathways or innovative strategies to retain talent.

Propel America aims to solve both sides of the equation, by equipping young adults with the skills and support to launch healthcare careers and by helping employers build stronger, more diverse, and more stable workforces. In our portfolio, we offer a suite of Propel Paths and Propel Products to place young adults in critical talent gaps in healthcare

To learn more about Propel America, please visit https://www.propelamerica.org. 

The Opportunity

The Hire Ready Coach is responsible for developing Propel Fellows' employability skills to ensure their successful completion of the training program, attainment of certification, and placement with Propel employer partners, managing a caseload of approximately 60 students. The Hire Ready Coach will report to the Portfolio Manager.

The core responsibilities of a Hire Ready Coach are: 

• Employability Skill Development and Coaching - Coach Fellows to achieve “Hire Ready” status
  • guiding Fellows to "Hire Ready" status, overseeing their progress through both Propel and training partner programs (e.g., NLU, CHCP), and supporting them in achieving employability milestones outlined in the curricula
  • adopts a standardized support approach while remaining flexible to address individual Fellow needs as necessary
• Cross-Functional Collaboration - Collaborate with Program and non-Program team members to ensure that students (1) successfully transition from the pre-fellowship program, (2) transition into the externship/hire component of our program, and (3) achieve “hire ready” designation such that the Externship and Employment Managers are able to place Fellow into successful employment with our partners. 
  • Provide regular updates to key stakeholders via check-ins, team meetings, Salesforce and other data tracking systems so that the organization is able to monitor program implementation and success on a timely basis 

Coaches will support a Fellow across five regions: Baton Rouge, LA; Newark, NJ; Philadelphia, PA; Camden, NJ; and Los Angeles, CA.  

The Role

The major buckets of work for the Hire Ready Coach include:

Employability Skill Development and Coaching (60%)

• Deliver standardized Propel coaching and support, ensuring equitable access to resources while allowing for personalized assistance as needed.
  • Assess Fellows' needs and implement tiered strategies to effectively support a high volume of participants.
• Guide Fellows through the process of becoming “hire ready”, overseeing completion of both the Propel and training partner (e.g., NLU, CHCP) programs
  • Develop individualized plans for each Fellow to enhance employability skills, addressing areas of strength and areas needing improvement.
    • Each Fellow has a baseline assessment/understanding of the employability skills they are excelling in vs. the ones they need to improve/grow in
    • Each Fellow has a plan in place to achieve the employability skills that are prioritized by Propel and that are required to be designated “hire ready.” 
    • Exit students who do not meet expectations; collaborate with Portfolio Manager to provide additional programming to support those who do not pass credential exams
  • Provide ongoing support to help Fellows achieve core curriculum milestones and "hire ready" status, tailoring coaching to individual needs, including:
    • Leverage synchronous and asynchronous methods of support
    • Weekly 1-1 calls that are focused on employability skill development 
    • Proactive and reactive communication
    • Monitoring of student progress against Propel’s curriculum
    • Monitoring of student progress against training partner curriculum 
• Identify and connect Fellows to the Portfolio Manager when local resources are needed; tracking referrals and usage to support program completion.
  • Connect Fellows to local services that address challenges they may face but that are outside of the scope of Propel’s program offerings (e.g., homelessness nonprofits, domestic violence support organizations, etc.) 
  • Track data to understand the percentage of Fellows who need additional support and the local organizations that are most successful in supporting them to Propel program completion 
• Achieve department-identified metrics and goals for Fellow program persistence and completion

Examples of milestones and or artifacts that would designate a Fellow as “Hire Ready”: 1. Fellow has a resume and cover letter; 2. Fellow demonstrates responsiveness to outreach by Propel team members; 3. Fellow has successfully submitted all required paperwork for externship acceptance; 4. Fellows have demonstrated strong collaboration skills through group projects. 

Cross-Functional Collaboration (20%)

• Regularly communicate with the Portfolio Manager to provide feedback on Fellow progress toward program completion and “hire ready” designation 
• Support in the planning of program celebration and fellow milestones through virtual and in-person celebrations
• Where possible, join Fellow PD sessions led by the Employability Instructor to ensure you are up to speed on what Fellows are learning 
• Transition Fellows designated as “Hire Ready” to the Externship/Hire team 

Leverage Technology for Impact (20%)

• Capture, track, and input fellow data daily toward priority Key Results in order to provide the most accurate picture of Fellows and their needs
• Engage with Fellows directly through Propel’s technology platforms (e.g, DialPad) so that we are able to assess key themes/trends in Fellow support 
• Share feedback and ideas for improvements collaboratively across the Propel team as we continue to build and refine our coaching methods to ensure more and more fellows reach their career goals.
• Continuously reflect on data/analytics to increase impact, with an eye toward positive fellow experience, outcomes, and scalability
• If applicable, support in the Case Management and data input for the SNAP grant (or other grants) in the local region

Important Notes: 

• 25% travel is required for this role 
• Propel holds monthly evening PD sessions from 7-9 EST 1-2 month per week; Coaches must be available to attend 50% of those sessions.

Who You Are

The Hire Ready Coach is deeply passionate about supporting our young people to achieve their full potential. The Hire Ready Coach embraces the rewards and challenges of working directly with young people, and is willing to go above and beyond for individual Fellows who need unique interventions. The ideal Hire Ready Coach knows that data is vital to our programmatic success, and leverages technology to collect and analyze data meaningfully. And the Hire Ready Coach knows that the work cannot be done in isolation, and partners thoughtfully and successfully with stakeholders to achieve their goals.

Core Competencies:

• Mission & Core Values Alignment: Demonstrated commitment to our mission and values, particularly in promoting equity and advancing a Job-First Higher Education approach for our fellows, with in-depth knowledge of the population we serve.
• Equity Focus: Dedicated to fostering inclusivity, actively addressing bias and building strategies to promote diversity, equity, inclusion and belonging (DEIB) within our organization and programs.
• Student Coaching & Mentorship: Coaches effectively by both building strong relationships and supporting through accountability.  
• Social & Self-Awareness: Navigates diverse cultural contexts.
• Impact & Results: Focuses on results and desired outcomes and how best to achieve them in order to get the job done.
• Communication: Communicates clearly and effectively across multiple channels.
• Problem Solving: Resolves difficult or complicated challenges.
• Curiosity & Learning Orientation: Takes a proactive approach to learning and growth.

Preferred Qualifications:

• 3+ years of professional experience as a college advisor, career coach, counselor or other relevant experience.
• Experience using relevant technology including Zoom, Salesforce, Google Suite, texting platforms, and learning management systems (LMS).
• Experience or knowledge of healthcare career pathways
• Ability to work flexible hours (e.g. nights and weekends) as necessary 

Compensation

The salary for this position is between $59,000 - $77,000 annually. We consider candidate experience and location when determining where a candidate may fall within that range. Propel America offers a competitive total rewards package including coverage of 90% of health insurance premiums, unlimited PTO, 401k contribution up to 5% of base salary, and a flexible work environment.

Interested in Applying?

The application deadline to apply for this position is September 26, 2025. After this date we do not guarantee review of submissions.

Propel America is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage candidates from historically underrepresented backgrounds to apply.