- Senior
- Bureau à London
Budapest, Hybrid
Freetrade’s mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings.
We’re changing that.
We’re building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you’re driven by solving complex problems and building innovative products, you’ll fit right in.
2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We’ll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space.
This year, we’re accelerating our roadmap and taking our products to the next level. We’re building new features like mutual funds, bonds, and family investment tools. We’re also exploring how we can leverage AI to deliver an even better experience for our customers.
We're looking for an experienced Financial Crime Operations Manager to join our Customer Operations team and lead day-to-day financial crime operations ensuring strong controls, smooth investigations, and excellent execution across all areas.
About the job:
- Take ownership of daily financial crime operational activities including transaction monitoring, KYC escalations, screening, and investigations.
- Lead a team of 8 financial crime operations specialists, providing coaching, training, and performance management.
- Oversee SAR (Suspicious Activity Report) handling, including triage, investigation, and appropriate escalation to Compliance.
- Improve workflows for efficiency and effectiveness, and maintain robust documentation and audit trail integrity.
- Coordinate with internal stakeholders (Compliance, Engineering, Product) to improve controls and tooling.
- Support regulatory reporting, law enforcement requests, and MI generation for senior stakeholders.
- Manage third-party vendors and screening tools.
- Drive continuous improvement through control testing, alert tuning, and automation.
- Act as the first line of defence and key escalation point for operational financial crime issues.
About you:
- 5–10 years of experience in financial crime prevention, compliance, or operations within regulated financial services (fintech or broker-dealer experience is a plus).
- Proven leadership experience, managing and developing operational teams.
- Expertise in AML, CTF, fraud, sanctions, and regulatory reporting frameworks.
- Strong understanding of UK and EU financial crime regulations.
- Excellent communicator — confident in escalating risks and explaining decisions clearly.
- Detail-oriented with strong analytical skills; comfortable working with data and metrics.
- Collaborative and adaptable; thrives in fast-paced, scaling environments.
- Resilient and resourceful — able to navigate ambiguity and handle sensitive situations with sound judgement.
- Comfortable with change and learning new tools — including openness to experimenting with AI solutions.
Logistics & Interview process:
Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade.
Here’s what’s on offer in 2025:
Hybrid working culture
We’re operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together.
🏢 Office days: Monday, Tuesday, Thursday
🏡 Work from home days: Wednesday, Friday
🏡 Work from home days: Wednesday, Friday
Values - at Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview!
Benefits In Budapest:
- Competitive salary - carefully benchmarked.
- Bonus Scheme - join us and share in our growth.
Bonuses are linked to both company success and your individual impact.
First payouts: July 2026
First payouts: July 2026
- Sickness coverage - You get a 100% coverage up to 15 days/annum.
- Cafeteria - an annual budget to spend at your discretion, whether by adding it to your SZÉP card, covering car-sharing expenses, or using it toward your rent.
- Health insurance - Medicover Blue package, which includes annual preventive examinations, extensive outpatient care, diagnostic tests, one-day surgeries, dental check-up, and even therapeutic exercises.
- Learning & Development - We fund industry qualifications so you can grow as a financial services professional.
- Option to Work From Anywhere - for up to four weeks per year.
- Holidays - 20 days as a base, plus your birthday off, and one extra day for every year at Freetrade.
- A new discretionary bonus scheme - coming this year!
Following the close of the deal to become part of IG Group, you can expect that our benefits package will further improve to align with the benefits on offer.
Interview Process
We keep things simple and transparent. Our process typically includes:
We keep things simple and transparent. Our process typically includes:
- Initial interview – A chat with one of our Talent Specialists.
- Hiring Manager interview – A deep dive into your skills and experience.
- Task Presentation – Show us how you think and solve problems.
- Executive interview – A conversation with our stakeholders, where we also assess cultural fit.
We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you.
To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here.
Please note we are not accepting agency CVs.
